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HAMDY ABDALLAH Hussein
Senior Secretarial Specialist
Ali Shaker El-Rouby El-Nozah - Cairo
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
27
27
years of professional experience
3
3
years of post-secondary education
Work History
Senior Secretarial Specialist
Egypt Air
Cairo
05.1997 - Current
- Resolved problems, improved operations and provided exceptional service.
- Onboarded new temps by entering employee information into systems.
- Maintained excellent attendance record, consistently arriving to work on time.
- Received and processed stock into inventory management system.
- Participated in team-building activities to enhance working relationships.
- Worked with customers to understand needs and provide excellent service.
- Carried out day-to-day duties accurately and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Drove operational improvements which resulted in savings and improved profit margins.
- Prepared variety of different written communications, reports and documents.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Private Bodyguard
Freelancer
Maimi
02.2005 - 02.2006
- Acting as a liaison between the client and the client’s family, business associates, or other personal contacts
- Providing security for high-profile individuals on a 24/7 basis, including during social events or business trips
- Conducting surveillance of client’s home and work environments to identify potential threats and develop security plans for addressing them
- Conducting security checks at entrances to buildings or other sites to ensure that only authorized individuals are admitted
- Escorting clients to public events such as fundraisers or award ceremonies where security may be heightened due to the presence of high-profile individuals
- Acting as a physical barrier between the client and potential threats such as protesters or aggressive members of the media
- Coordinating with local law enforcement agencies to ensure that security plans are followed and that any incidents are dealt with appropriately
- Providing security at a client’s home by monitoring alarms and surveillance equipment and responding to any alerts or emergencies
- Conducting background checks on clients to ensure that they do not pose a threat to the client’s safety
Education
Bachelor of Science - Tourism
Higher Institute For Tourism & Hotels
Cairo, Egypt 08.2019 - 02.2022
Skills
English
Arabic
Computer SkillsPersonal SkillsMS Office
Team ManagementTime AdministrationWeb & Social Skill
Interests
Travelling
Playing Sports
Timeline
Bachelor of Science - Tourism
Higher Institute For Tourism & Hotels
08.2019 - 02.2022
Private Bodyguard
Freelancer
02.2005 - 02.2006
Senior Secretarial Specialist
Egypt Air
05.1997 - Current