Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Hamed Namujju

Sharjah,SH

Summary

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Talented professional with expert sales and Skill talents. Composed persona known for having excellent drive. Insightful Job Title with Number years of customer service experience.

Studious Job Title offering Number years of extensive experience in Industry. Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.

Ambitious Managing Director with excellent Skill and Skill skills. Highly effective at promoting positive relationships and building capable teams. Track record of improving overall operations, reducing overhead and increasing corporate value.

Forward-thinking Job Title with extensive knowledge of Area of expertise. Known for success in Type industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services.

Bilingual Assistant Restaurant Manager accustomed to supervising high-volume environments and alleviating process issues. Highly effective working with people from all walks of life. Extensive knowledge of Area of expertise.

Knowledgeable professional dedicated to handling such responsibilities as employee hiring and training. Pursuing an Assistant Restaurant Manager role where a strong background in the food and beverage industry in Name of City would be highly valued.

Experienced Job title bringing demonstrated success in developing and motivating strong restaurant teams to assist Number customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.

Sharp Assistant Restaurant Manager focused on increasing patronage and boosting revenues. Offering exemplary food safety skills and team development skills.

Veteran Job Title with top-level skills in Skill. Likeable personality and customer-focused background coupled with expertise in Area of expertise. Ready to tackle new challenges and build success with exciting organization.

Detail-oriented Job Title with Number years of Type experience. Expert in Type industry protocols with proven history of leading shifts with excellent guidance and employee leadership. Trained in Area of expertise and committed to punctuality.

Visionary individual with more than Number years working as Managing Director for Type organization. Highly communicative and experienced in Skill and Skill. Strengths in strategic planning, efficiency and team building.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Assistant Restaurant Operations Manager

Pizza Hut
Dubai , Dubai
07.2021 - Current
  • Recruited and hired employees offering talent, charisma and experience to restaurant team.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Tracked and analyzed profitability and key metrics of Type establishment to improve overall profitability and bring in new clientele.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Teamed with Type department to create organization's mission and vision statements.
  • Promoted positive customer experience through day-to-day supervision and management of Type facility.

Guest Experience Expert

Pizza Hut
Dubai , Dubai
06.2013 - 11.2017
  • Collaborated with outside departments to coordinate solutions and retain guest satisfaction.
  • Orchestrated temporary storage and delivery of luggage items for guests upon request.
  • Enhanced response and resolution systems to meet changing demands.
  • Coached and developed associates to improve soft skills and recovery techniques.
  • Motivated and rewarded employees to improve engagement.
  • Restructured lines of communication with housekeeping to make sure guests were satisfied with timeliness and quality of housekeeping services.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Scheduled deliveries of flowers, gifts and other products and made reservations for spa services and dining.
  • Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.
  • Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
  • Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
  • Supported local sports teams, museums, restaurants and other tourist-oriented spots by promoting events to hotel guests.
  • Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
  • Arranged for transportation to and from airport, train station and events for visitors.
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.

Call Center Agent

Americana Kuwait Food Company
Sharjah , Sharjah
04.2014 - 10.2016
  • Automated processes to manage remote network.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.
  • Resolved over Number customer issues per shift by researching and exploring answers, implementing solutions and escalating unresolved problems to upper management.
  • Established and fostered strong Type and Type relationships through application of excellent interpersonal skills.
  • Addressed customer account discrepancies and concerns.
  • Sought out extra training opportunities to enhance customer relationship management abilities.
  • Entered customer interaction details in sales system to track requests, document problems and record solutions offered.
  • Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies.
  • Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.
  • Maintained user account data by initiating account access and establishing in database.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Addressed escalated customer service issues sent from sales and service teams to save customer relationships.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Researched and evaluated suppliers and vendors based on quality, price, selection, availability and distribution capabilities.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Conferred with management and vendors to discuss defective and unacceptable services and determine corrective action.
  • Maintained and managed customer files and databases.
  • Reached out to customers after completed sales to suggest additional service or product purchases.

Education

Certified - Computer Skills

Makerere University
Kampala Uganda
01.2009 - 12.2009

Diploma - Business Administration

Makerere Unique Business School
Kampala Uganda
08.2010 - 08.2012

Advanced Certificate Of Education -

Kampala Citizens College
Kampala Uganda
01.2008 - 12.2008

Skills

Budget development

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Interests

Reading Movies

Timeline

Assistant Restaurant Operations Manager

Pizza Hut
07.2021 - Current

Call Center Agent

Americana Kuwait Food Company
04.2014 - 10.2016

Guest Experience Expert

Pizza Hut
06.2013 - 11.2017

Diploma - Business Administration

Makerere Unique Business School
08.2010 - 08.2012

Certified - Computer Skills

Makerere University
01.2009 - 12.2009

Advanced Certificate Of Education -

Kampala Citizens College
01.2008 - 12.2008
Hamed Namujju