Hamid Ali
Dina, Jhelum,JK
Summary
Driven Medical Information Executive with a proven track record at Searle Pharmaceuticals, enhancing healthcare outcomes through expert data management and interdepartmental communication. Excelled in customer service and teamwork, significantly improving treatment plans and stakeholder satisfaction. Skilled in Microsoft Excel and relationship building, embodying adaptability and a results-driven approach.
Overview
3
3
years of professional experience
Work History
Medical Information Executive
Searle Pharmaceuticals
Pakistan, Jhelum, Dina (Remote)
01.2023 - Current
- Streamlined data retrieval for healthcare professionals, facilitating quicker diagnoses and treatment plans.
- Improved interdepartmental communication through the development of a centralized medical information database.
- Promoted an environment focused on continuous improvement, regularly reviewing existing protocols for potential enhancements or modifications.
- Served as a knowledgeable resource for both internal and external stakeholders, providing expert guidance on medical information management best practices.
Sales Assistant
Ansar Pharmacity
Pakistan, Jhelum, Dina (Remote)
03.2022 - 01.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to achieve a cohesive and efficient store environment.
Salesperson
Pak General Store
Pakistan, Jhelum, Dina (Remote)
02.2021 - 02.2022
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Provided product benefits and advantages and discussed pricing with interested parties.
Education
Associate Degree in Commerce - Business, Commerce
Ripha International College
Punjab, Jhelum08.2023
Intermediate of Commerce - Business, Commerce
Bukhari College
Punjab, Jhelum06.2021
High School Diploma -
Govt High School Dina
Punjab, Dina04.2019
Skills
- Healthcare industry awareness
- Pharmacovigilance expertise
- Product Safety Monitoring
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Excellent Communication
- Active Listening
- Adaptability and Flexibility
- Relationship Building
- Microsoft Excel
- Data Entry
- Invoice Processing
- Paperwork Processing
Timeline
Medical Information Executive
Searle Pharmaceuticals
01.2023 - Current
Sales Assistant
Ansar Pharmacity
03.2022 - 01.2023
Salesperson
Pak General Store
02.2021 - 02.2022
Associate Degree in Commerce - Business, Commerce
Ripha International College
Intermediate of Commerce - Business, Commerce
Bukhari College
High School Diploma -
Govt High School Dina
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