Hamid Nejad Nik
Dubai,United Arab Emirate
Summary
Seasoned Network Administrator with over 8 years of expertise in network infrastructure, adept at maintenance and implementation. Proven track record in delivering rapid technical support and resolving complex issues, resulting in a 50% reduction in downtime. Exceptional organizational skills facilitate effective multitasking and team collaboration, fostering innovative IT solutions. Currently pursuing LPIC-1 certification, with proficiency in PFSense and OPNsense routers. Committed to driving technological growth and operational efficiency.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Network Administrator
Freelance
09.2021 - Current
- Enhanced network performance by reconfiguring devices to increase security and boost operational efficiency.
- Implemented fully functional VoIP servers and systems, reducing downtime during peak periods by 60%.
- Achieved peak performance of servers and systems during heavy traffic periods.
- Enhanced network redundancy through infrastructure changes and management of devices
Network Technician
Social Security Organization
03.2019 - 09.2021
- Administered network infrastructure to ensure optimum performance and enhanced network performance/stability by up to 35%, contributing to the improvement of business efficiency in general.
- Enhanced network security through performing access list configurations, IP security, Post security and VLANs.
- reduce the risk of being hacked by 25%, and kept operations running without any kind of interruption.
- Monitoring of a server room and other infrastructure was carried out to ensure smooth, continuous system operation.
- Conducted periodic system checks and upgrades to ensure optimal performance through proactive maintenance.
Computer Hardware and Network Technician
Dsjam private Company
03.2009 - 04.2012
- Solved over 30 customers' technical problems in every shift, and received 95% customer satisfaction, thus enhancing company's prestige.
- Over 50 problem solutions for customers increased customer satisfaction, and retained more customers.
- Provided Tier 1 technical support to over 150 users; responded to requests from end-users for support, and patiently walked them through basic troubleshooting tasks.
Education
Master Of Computer in Software Engineering - Software Engineering
Islamic Azad University
09.2015 - 09.2018
Bachelor Of Computer in Information Technology - Engineering
Payame Noor University
09.2007 - 05.2012
Skills
Technical Skills
- Proficient in Cisco equipment
- Network monitoring
- VMware vCenter, vSphere ESXi, VMware Workstation, and VirtualBox
- Veeam Backup & Replication
- Windows system administration
- Network security management (firewalls, IDS/IPS)
- Wireless networking (Wi-Fi configuration and management)
Networking skills
- Active Directory user accounts, GPO management
- Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPN)
- Skilled in troubleshooting connectivity issues
- Experience with VLANs and subnetting
- Knowledge of QoS (Quality of Service) configuration
- Linux system administration
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Certification
- VMware vSphere8: Install, Configure, Manage, 09/2023, 12/2023
- IP Addressing and Subneting Zero to Hero, 03/2024, 06/2024
- General computer network technician, 12/2019, 03/2020
- Learn Infra as Code with Azure, 03/2024, 03/2024
- DevOps Pre-Requisite, 04/2024, 05/2024
- Fundamentals of DevOps, 04/2024, 06/2024
Languages
English
Persian
Timeline
Network Administrator
Freelance
09.2021 - Current
Network Technician
Social Security Organization
03.2019 - 09.2021
Master Of Computer in Software Engineering - Software Engineering
Islamic Azad University
09.2015 - 09.2018
Computer Hardware and Network Technician
Dsjam private Company
03.2009 - 04.2012
Bachelor Of Computer in Information Technology - Engineering
Payame Noor University
09.2007 - 05.2012
- VMware vSphere8: Install, Configure, Manage, 09/2023, 12/2023
- IP Addressing and Subneting Zero to Hero, 03/2024, 06/2024
- General computer network technician, 12/2019, 03/2020
- Learn Infra as Code with Azure, 03/2024, 03/2024
- DevOps Pre-Requisite, 04/2024, 05/2024
- Fundamentals of DevOps, 04/2024, 06/2024
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