HAMIDU MUYOMBA
DEIRA,United Arab Emirates
Summary
Offering strong interpersonal and communication skills with keen ability to provide exceptional customer service. Knowledgeable about teamwork, multitasking, and maintaining positive attitude under pressure. Ready to use and develop skills in customer service, time management.
Reliable professional with motivational approach to team leadership. Demonstrates strong communication and problem-solving skills, coupled with aptitude for customer service. Committed to enhancing operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
customer service
lagadere hwh cafe llc
2022.08 - Current
- Ensured excellent customer service with proactive management techniques.
- Ensured seamless customer service with effective team management.
- Streamlined communication channels to enhance customer service.
- Handled customer service functions; improved client satisfaction rates.
- mer service, resulting in improved client satisfaction.
- Created positive impressions by delivering excellent customer service.
- Streamlined processes, resulting in improved customer service.
- Increased client satisfaction by providing excellent customer service.
- Delivered excellent customer service to ensure passenger satisfaction.
- Delivered exceptional customer service by addressing queries promptly.
- Investigated disputed transactions, ensured proper customer service.
- Developed product knowledge for enhanced customer service.
- Provided exceptional customer service, enhancing client satisfaction.
- Enhanced customer satisfaction by providing exceptional customer service.
- Managed customer service standards for improved client satisfaction.
- Provided exceptional customer service, resulting in repeat customers.
Education
Diploma - Graphic Design
Apptech School of Computing
Uganda 2018.01 - 2020.12
Skills
- Customer service etiquette
- First class customer service
- Customer service and support
- Customer service for passengers
- Customer service protocols
- Social media customer service
- Customer service sensitivity
- Customer service software use
- Exceptional customer service
Languages
English
Fluent
luganda
Native
Timeline
customer service
lagadere hwh cafe llc
2022.08 - Current
Diploma - Graphic Design
Apptech School of Computing
2018.01 - 2020.12