HAMMAD AHMAD
Al Satwa,UAE
Summary
Dynamic professional with a broad skill set in customer service, IT support, and creative design. Proficient in quality control testing, data entry, and video editing, with significant experience in branding and logo creation. Successfully navigated various roles including sales associate and merchandiser, showcasing flexibility across diverse sectors. Aiming to apply expertise in hospitality and drop shipping to improve operational efficiency and customer experience. Professional chauffeur with focus on providing luxury transportation services. Ensures passenger safety and comfort through exceptional driving skills and comprehensive knowledge of local routes.
Overview
7
7
years of professional experience
Work history
Limosine Driver
Ecosine LLC
Dubai, UAE
05.2025 - Current
- Handled luggage and personal items with care, respecting client privacy at all times.
- Displayed impeccable manners whilst opening doors and assisting passengers in entering or exiting the vehicle.
- Dealt tactfully with difficult situations such as unruly passengers or heavy traffic conditions.
- Remained calm under pressure during peak travel times or unexpected delays, resulting in smoother journeys for clients.
Quality Control Analyst
Unilever
Jebel Ali, Dubai , UAE
12.2024 - 04.2025
- Inspected output samples, checking for faults and quality using appropriate methods.
- Inspected and tested products, parts and materials for conformity with specifications and standards.
- Performed analytical testing accurately and timely consistent with cGMP requirements.
Merchandiser, Cashier, Customer service
MMI AlHamra Cellar
RAK, UAE
01.2023 - 12.2024
- Enhanced product placement strategy to optimize display as a Merchandiser.
- Addressed customer service enquires quickly and accurately.
- Assisted customers with product-related questions, feedback and complaints.
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
Customer Service Supervisor
Pakistan Telecommunication Company Limited
Attock, Pakistan
01.2022 - 01.2023
- Executed customer service operations to enhance client satisfaction.
- Managed complaints with calm, clear communication and problem-solving.
- Achieved service time and quality targets.
- Collaborated with team members to achieve target results.
Video & Graphics Designer
Freelance
Attock, Pakistan
01.2019 - 01.2023
- Developed innovative design concepts for various clients, enhancing brand visibility and engagement.
- Managed multiple design projects simultaneously, prioritising tasks to maintain high-quality output.
- Created graphics for signage, packaging and digital promotions using Adobe InDesign.
Data Entry Operator
Alam Hospital
Attock, UAE
01.2021 - 01.2022
- Created and maintained spreadsheets using Excel.
- Scanned documentation and entered into database to maintain accurate records.
- Transferred data from paper formats into database systems to keep digital formats.
- Compared source documents to verify accuracy of data.
Education
Intermediate - CS
Fazaia Degree College
PakistanMatric - Biology
Army Public School
PakistanSkills
- Driver
- QC testing techniques
- CUSTOMER SERVICE
- Graphic Designers
- Merchandiser
- IT technician
- Data entry
- Sales Associate
- Computer Operator
- Drop shipping
- HOSPITALITY
- Video editing
- Branding and logo design
Language
English
Urdu
Hindi
Timeline
Limosine Driver
Ecosine LLC
05.2025 - Current
Quality Control Analyst
Unilever
12.2024 - 04.2025
Merchandiser, Cashier, Customer service
MMI AlHamra Cellar
01.2023 - 12.2024
Customer Service Supervisor
Pakistan Telecommunication Company Limited
01.2022 - 01.2023
Data Entry Operator
Alam Hospital
01.2021 - 01.2022
Video & Graphics Designer
Freelance
01.2019 - 01.2023
Intermediate - CS
Fazaia Degree College
Matric - Biology
Army Public School