Hammad Arshad
Senior Operations Analyst
Dubai,UAE
Summary
I am an enthusiastic and high-achieving Master of Business Administration degree holder specializing in Supply Chain Management. I have extensive experience in Supply Chain with a background in general logistics functions, procurement, and other day to day supply chain functions such as Warehousing and Inventory management. I bring a unique blend of tenacity, humor, flexibility, leadership skills, and other motivating qualities, and I can give you a lot for your employer investment. I am adept at both oral and written communication and interact effectively with individuals of all levels. I have earned a reputation as a valuable and cooperative coworker by being fair, honest, and willing to help others when needed; effectively resolving conflicts at appropriate times, and assisting new staff to become familiar with policy and operations. I am looking for a growing firm where I can contribute my skills and dedication. I believe I would be a valuable asset to your organization.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Senior Operations Analyst
Zofeur
Dubai, UAE
05.2022 - Current
- Handling overall fleet operations of the company
- Targeting the prime locations and ensuring timely placement of fleet through logistical strategies to meet customers' needs
- Use critical thinking to break down problems, evaluate solutions and make decisions
- Use coordination and planning skills to achieve results according to schedule
- Design plans to improve operations and suggest changes to systems for overall organization
- Generate reports of findings to help management with making key decisions
- Drive operational improvements which result in savings and improve profit margins
Assistant Team Leader - Logistics Operations
Noon.com
Dubai, UAE
08.2020 - 04.2022
- Managed a team of delivery associates
- Assigned areas, scheduled staff, and orchestrated deliveries to meet customer demand with less to no delay
- Received shipments from backend logistics team and coordinates deliveries
- Prioritized VIP customers or urgent deliveries
- Motivated the team to deliver the maximum number of shipments
- Ensured to follow SOPs in a daily briefing with the delivery associates
- Formally trained a new member and taking steps to avoid customer related issues
- Resolved any kind of issues faced by associates
- Solved the complaints raised by the customers
- Achieved exceptional levels of customer satisfaction through timely, accurate delivery of orders
Procurement Executive
Sefam Pvt Limited
Lahore, Pakistan
02.2018 - 11.2019
- Searched potential vendors
- Compared and evaluated offers from suppliers
- Set up and negotiated contracts to obtain favorable pricing and delivery structures
- Maintained current understanding of pricing structures, market conditions and trends in industry
- Developed and strengthened supplier relationships.
- Evaluated internal needs and developed plans for maintaining optimal supply levels
- Review the quality of purchased products
- Generated weekly, monthly, quarterly and yearly reports on purchasing operations including cost analysis
- Coordinate with warehouse staff to ensure proper storage
Project Advisor
Royal Tag
Lahore, Pakistan
03.2017 - 04.2017
- Analyzed the production system
- Consulted with team members to address issues and implement effective solutions
- Built successful project plans covering objectives, resources and staffing to meet schedules
- Maintained open communication by presenting regular updates on project status to management
- Identified issues of special importance in need of extra attention and escalated to correct personnel
Supply Chain Executive
Mod Classic Knitwear
Lahore, Pakistan
05.2015 - 01.2017
- Analyzed, optimized and oversaw inventory procedures to improve supply chain operations
- Assessed vendor operations according to quality benchmarks and standards
- Uncovered most cost-effective shipping modes and schedules
- Planned and implemented logistical strategies to meet targets
- Drove key performance indicators and continuous improvements throughout logistics and supplier operations
- Addressed and resolved order discrepancies to improve quality and maintain organization's reputation.
- Ensured stores have enough stock
- Ensured suppliers have enough stock to meet uncertain demands
- Challenged teams to improve performance within distribution network to meet inventory targets.
- Overseeing the ordering and packaging process
- Collaborate with key persons to ensure clarity of the specifications and expectations of the business
Education
MBA - Supply Chain Management
Lahore Business School, The University of Lahore
Lahore, Pakistan 02.2017 - 09.2018
BBA - Supply Chain Management
Lahore Business School, The University of Lahore
Lahore, Pakistan 02.2013 - 01.2017
Higher Secondary School Certificate - Commerce
His Highness Sheikh Rashid Al Maktoum Pak School
Dubai, UAE 08.2010 - 05.2012
Matriculation Certificate - Computer Science
His Highness Sheikh Rashid Al Maktoum Pak School
Dubai, UAE 03.2008 - 05.2010
Skills
Negotiating
Accomplishments
- Top performer as a procurement executive
- Best logistics associate
- Best player of rugby and cricket team
Hobbies
- Trekking
- Swimming
- Cricket
Additional Information
Valid driving license holder
Timeline
Senior Operations Analyst
Zofeur
05.2022 - Current
Assistant Team Leader - Logistics Operations
Noon.com
08.2020 - 04.2022
Procurement Executive
Sefam Pvt Limited
02.2018 - 11.2019
Project Advisor
Royal Tag
03.2017 - 04.2017
MBA - Supply Chain Management
Lahore Business School, The University of Lahore
02.2017 - 09.2018
Supply Chain Executive
Mod Classic Knitwear
05.2015 - 01.2017
BBA - Supply Chain Management
Lahore Business School, The University of Lahore
02.2013 - 01.2017
Higher Secondary School Certificate - Commerce
His Highness Sheikh Rashid Al Maktoum Pak School
08.2010 - 05.2012
Matriculation Certificate - Computer Science
His Highness Sheikh Rashid Al Maktoum Pak School
03.2008 - 05.2010
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