Squirrel System
Hamoud Chall
Sales Manager
Abu Dhabi/ Al Ain
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Sales Manager
Napco
06.2018 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Established and cultivated solid business relationships with new or existing customers.
- Resolved customer issues quickly to close deals and boost client satisfaction, reaching 99% of customer satisfaction thru surveys
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training, enhancing sales by 30% last year
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates. Turnover rate has been reduced 45% to 10%
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Area Manager
Soulfull
09.2017 - 05.2018
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Developed sales strategy based on research of consumer buying trends and market conditions. Reaching 3 emirates in UAE
- Directed workforce planning, customer retention, and customer service management for multiple locations.
- Supervised 4 location, 12 managers and managed all assets, maintaining contractual, compliance and reporting requirements for all areas and assets.
- Increased overall sales by 25% through capitalizing on new potential opportunities and developing and maintaining partnerships with 10 new companies and contractors
Branch Manager-F&B
Zaatar W Zet
01.2012 - 07.2017
- Assessed employee performance and developed improvement plans.
- Maintained friendly and professional customer interactions.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Transportation Manager
Page Europa / Kizad
09.2010 - 01.2012
- Prepared and updated employees' daily work schedules and resolved delivery problems. Reaching a productivity of 60%
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes. Reducing shrinkage by 82%
- Organized records of vehicles, schedules and completed orders handling 105 vehicles and 125 drivers
- Developed criteria and application instructions for federal and state public transportation programs.
Education
Bachelor of Science - Management Information Systems
American University of Science & Technology
Lebanon 04.2001 -
Skills
Sales Tracking
undefinedCertification
SCM- Supply Chain Management
Software
C/C#/Database/System Analysis
Micros (ME system)
Accomplishments
I have accomplished the following technical courses:
1. Marketing & Advertising principles
2. Accounting General Services
3. Information &Technology
4. Computer networks
5. Data base, system analysis
6. Project Management
7. Accounting General Services
I have attended the following commercial and behavioral courses:
1. Commercial Understanding
2. Conflict Management
3. Emotional Intelligence in managing others
4. Problem Solving and Decision Making
Timeline
Sales Manager
Napco
06.2018 - Current
International PIC level 3 from specifico (Merit grade)
10-2017
Area Manager
Soulfull
09.2017 - 05.2018
SCM- Supply Chain Management
02-2017
Branch Manager-F&B
Zaatar W Zet
01.2012 - 07.2017
Transportation Manager
Page Europa / Kizad
09.2010 - 01.2012
Bachelor of Science - Management Information Systems
American University of Science & Technology
04.2001 -
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