Hamza Hawash
Abu Dhabi
Summary
Detail-oriented Compliance Officer dedicated to improving policies and procedures in all business areas. Hardworking and driven with quality-focused and proactive approach.
Overview
9
9
years of professional experience
Work History
Assistant Manager
ZEN Diamond
04.2022 - Current
- Built, motivated and led high-performing team focused on genuine care for needs of every customer.
- Coached employees on upselling products and recommending enhanced services.
- Supported staff with training, guidance and confident leadership.
- Maintained professional and impeccable environment for employees and customers.
- Managed and developed sales team.
- Strengthened performance by applying excellent program and project leadership skills.
Quality Management Systems Assistant Manager
HADEED Metal Manufacturing
10.2018 - 12.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Reported audit findings to management within defined timelines.
- Coordinated internal audit processes and scheduled internal audits with team.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted with development of compliance objectives and strategies.
- Warned violators of infractions or penalties.
- Created and maintained detailed training records and reports for management review.
- Coordinated with department leaders to identify training needs and develop targeted solutions.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Monitored activities and supporting systems to meet compliance regulations.
- Conducted evaluations to identify weak areas and identify problematic issues while promoting corrective methods.
Quality Control Water Treatment Plant
HADEED Metal Manufacturing
01.2017 - 09.2018
- Adhered to EPA and OSHA regulations.
- Monitored SCADA system for problems and adjusted controls to maintain efficiency.
- Completed laboratory testing to measure pH levels and other water quality parameters.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Monitored water production and tested water samples to evaluate quality and safety.
- Operated equipment such as front-end loaders, forklifts, and slakers regularly.
Quality Assurance Inspector
Unipharma
01.2015 - 12.2016
- Communicated with production team members about quality issues.
- Kept detailed records of quality and imperfect products.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Removed imperfect products from shipment line.
- Used calipers and micrometer measuring instruments.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Education
Bachelor of Science - Chemistry
Damascus University
Damascus, Syria05.2019
Skills
- Raw Material Questionnaires
- Strategic Planning
- Documentation Management
- Change Control Procedures
- Quality Management Systems
- Process Improvement
- Internal Auditing
- Management Review
- Quality Assurance
- Training Development
- Material Specifications
- Audit Compliance
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Assistant Manager
ZEN Diamond
04.2022 - Current
Quality Management Systems Assistant Manager
HADEED Metal Manufacturing
10.2018 - 12.2021
Quality Control Water Treatment Plant
HADEED Metal Manufacturing
01.2017 - 09.2018
Quality Assurance Inspector
Unipharma
01.2015 - 12.2016
Bachelor of Science - Chemistry
Damascus University
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