HAMZA JAVID
601, Fujairah Khorfakan Road, Mirbeh Fujairah
Summary
Dynamic and detail-oriented E-commerce & Brand Manager with over 5 years of proven experience managing operations, customer service, product listings, and digital marketing across Amazon, Shopify, and Walmart. Demonstrated success in scaling brand visibility, optimizing PPC campaigns, improving fulfillment operations, and leading cross-functional teams. Eager to contribute to innovative companies seeking to grow and streamline their online presence.
Overview
8
8
years of professional experience
Work History
Junior Brand Manager
Tapuya Brands
10.2024 - Current
- Helping and driving the growth of the seller’s eCommerce business.
- Setting up Amazon posts for continuous product and customer engagement.
- Handling customer support for the website and other platforms, responding to queries via email.
- Managing orders, refunds, and tracking on Amazon, Shopify, and Walmart.
- Coordinating with the graphics and content teams to ensure branding tactics are aligned.
- Creating listings as needed, ensuring accurate pricing, photography, and descriptions.
- Conducting market research to identify trends and opportunities in the eCommerce landscape.
- Streamlining order fulfillment processes and improving systems.
- Managing the online product catalog, ensuring accuracy and consistency.
- Tracking online sales data and generating reports for analysis.
- Updating eCommerce store landing pages, product pages, and other content.
- Coordinating multiple projects across multiple brands.
- Establishing KPIs for branding efforts and tracking progress.
E-commerce Specialist
20Four7VA
02.2023 - 09.2024
- Managed and drove the growth of sellers’ eCommerce businesses.
- Set up Amazon posts for continuous engagement.
- Provided customer support and handled order processing across Amazon, Shopify, and Walmart.
- Created and optimized product listings.
- Conducted market research and identified improvement areas in online customer service.
- Streamlined order fulfillment and implemented new technologies.
- Managed online product catalogs and updated store pages.
- Analyzed online sales data and generated reports.
- Led multiple branding and marketing projects.
E-commerce Executive
VISI-ONE USA & Boston Linen Company
07.2022 - 01.2023
- Built and executed strategic account plans for key business opportunities.
- Managed end-to-end functions for over 100 SKUs, from listings to customer management.
- Created data-driven action plans to boost Amazon traffic.
- Set up promotions and inventory planning strategies.
- Deployed and optimized Amazon PPC campaigns.
E-commerce Manager
Titan International Knives
09.2021 - 06.2022
- Managed online traffic acquisition, sales, and conversion.
- Developed and implemented eCommerce strategies.
- Researched new market trends and technologies.
- Led customer communications and inventory planning.
- Optimized Amazon PPC campaigns.
Amazon Product Manager
Lux Decor Collection & Hannah Linen
06.2020 - 02.2021
- Developed product strategy, conducted market research, and executed targeted marketing campaigns.
- Analyzed competitor activities and conducted gap analysis.
- Managed inventory planning and PPC advertising campaigns.
Logistics Analyst & Amazon Account Manager
Dmoose Fitness
06.2019 - 05.2020
- Planned and optimized supply chain logistics.
- Managed inventory and created product listings.
- Developed strategies for product sustainability and listing optimization.
- Created FBA shipping labels.
Email Support Executive
Inspire Uplift
01.2018 - 06.2019
- Responded to customer inquiries via email.
- Resolved customer complaints and escalated cases when necessary.
- Managed order tracking and identified new suppliers.
Education
B.Com -
National College of Business Administration & Economics
01.2020
FSc Pre-Engineering - undefined
Board of Intermediate & Secondary Education
01.2016
Matriculation - undefined
Board of Intermediate & Secondary Education
01.2013
Skills
- Amazon PPC & Listing Optimization
- Shopify & Walmart Marketplace Management
- Customer Service & Order Fulfillment
- Brand Strategy & Content Coordination
- Data Analysis & Performance Reporting
- Cross-functional Team Leadership
- Inventory Planning & Logistics
- Market & Competitor Research
Timeline
Junior Brand Manager
Tapuya Brands
10.2024 - Current
E-commerce Specialist
20Four7VA
02.2023 - 09.2024
E-commerce Executive
VISI-ONE USA & Boston Linen Company
07.2022 - 01.2023
E-commerce Manager
Titan International Knives
09.2021 - 06.2022
Amazon Product Manager
Lux Decor Collection & Hannah Linen
06.2020 - 02.2021
Logistics Analyst & Amazon Account Manager
Dmoose Fitness
06.2019 - 05.2020
Email Support Executive
Inspire Uplift
01.2018 - 06.2019
FSc Pre-Engineering - undefined
Board of Intermediate & Secondary Education
Matriculation - undefined
Board of Intermediate & Secondary Education
B.Com -
National College of Business Administration & Economics
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