Hana Liouss
Abu Dhabi,UAE
Summary
IT professional with expertise in cloud platforms such as Microsoft Azure and Microsoft 365, alongside a solid foundation in infrastructure and networking. Demonstrated proficiency in systems administration, security architecture, and business continuity planning, with successful implementation of disaster recovery strategies. Experienced in managing Windows Servers, Active Directory, and Azure Entra ID, while leading cross-functional teams to execute strategic IT initiatives. Strong skills in vendor relations, contract negotiation, and budget management to enhance organizational performance and operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work history
Chief Information Officer
Innova Global Engineering Consultancy L.L.C
Abu Dhabi, UAE
04.2024 - 09.2025
- Company Overview: Healthcare Engineering Consultancy
- Directed IT strategy, Azure cloud architecture, and Microsoft 365 implementations across multiple business units.
- Designed secure, scalable infrastructures with disaster recovery systems that improved business continuity.
- Implemented multi-layered security frameworks including firewalls, VPN, endpoint protection, and zero-trust policies.
- Oversaw IT governance, vendor management, and compliance alignment.
- Led digital transformation initiatives, IT project management, and risk assessment.
- Administered Microsoft 365 and Azure environments including user management, RBAC, and security compliance.
- Monitored system performance, optimized cloud resources, and managed daily IT operations and assets life cycle control.
- Healthcare Engineering Consultancy
IT Infrastructure & Cloud Systems Lead
HDP (Overseas) Ltd.
Abu Dhabi & Dubai, UAE
01.2021 - 04.2024
- Company Overview: Designers & Project Managers - Design Engineering Consultancy
- Deployed and managed Azure cloud environments, including VMs, virtual networks, storage, and identity services.
- Administered Microsoft 365 services (Exchange, SharePoint, Teams, Endpoint Security).
- Managed Windows Server infrastructure, Active Directory, DNS/DHCP, and Group Policy Objects (GPOs).
- Developed disaster recovery strategies and automated backup solutions, reducing downtime.
- Collaborated with vendors to integrate security tools and ensure SLA compliance.
- Performed Azure RBAC, patch management, monitoring, and incident troubleshooting to maintain 99.9% uptime.
- Provided Level 2/3 technical support for enterprise hybrid environments (cloud & on-premises).
- Designers & Project Managers - Design Engineering Consultancy
Systems & Network Administrator
HDP (Overseas) Ltd.
Abu Dhabi, UAE
11.2009 - 01.2021
- Maintained hybrid IT infrastructure, ensuring optimal system uptime and availability.
- Executed on-premises to cloud migrations, minimising operational disruption.
- Administered Hyper-V environments, provisioning new virtual machines efficiently.
- Configured firewalls, VPNs, and endpoint protection to bolster security.
- Provided multi-platform support for Windows and Apple operating systems.
- Monitored system health proactively through regular patching and updates.
- Resolved escalated incidents promptly, maintaining SLA compliance.
Education
Bachelor of Engineering - IT Engineering
Kalamoon Private University
Dair Atiyah-Syria 09/2003 - 05/2009
Equivalency - B.S.c IT Engineering
Ministry Of Higher Education
Abu Dhabi/UAE /2020 - 1 2020/2020
Skills
- Cloud platforms: Microsoft Azure, Microsoft 365, Hyper-V, VMware, Exchange Online, SharePoint, Teams, OneDrive
- Infrastructure and networking: Windows servers, Active Directory, Azure Entra ID, DNS/DHCP, VPN, firewalls
- Systems administration: Azure RBAC, endpoint management, monitoring, patching, incident troubleshooting, security architecture
- Business continuity: Disaster recovery planning, backup solutions, risk mitigation
- Leadership and strategy: IT roadmaps, vendor relations, contract negotiation, budget management
- Stakeholder engagement: Cross-functional collaboration, team training and knowledge transfer
Certification
- MS-102: Microsoft 365 Administrator Expert, 05/01/25
- AZ-104: Microsoft Azure Administrator Associate, 02/01/25
- AZ-700: Microsoft Azure Network Engineer Associate, 03/01/25
- AI-900: Azure AI Fundamentals, 04/01/25
- AZ-900: Microsoft Azure Fundamentals, 11/01/24
- Udemy: Azure DevOps (Agile Project Management), Microsoft Planner, 06/01/25
- TIA Education: Microsoft Project, Complete Project Management Course, 07/01/25
Languages
Arabic
Native
English
Fluent
Affiliations
- Sport & Physical activities _Music _Traveling
References
References available upon request.
Personal Information
- Cloud Solutions Architect | IT Infrastructure & Cloud Systems Administrator | Azure & Microsoft 365 Expert
Timeline
Chief Information Officer
Innova Global Engineering Consultancy L.L.C
04.2024 - 09.2025
IT Infrastructure & Cloud Systems Lead
HDP (Overseas) Ltd.
01.2021 - 04.2024
Systems & Network Administrator
HDP (Overseas) Ltd.
11.2009 - 01.2021
Bachelor of Engineering - IT Engineering
Kalamoon Private University
09/2003 - 05/2009
Equivalency - B.S.c IT Engineering
Ministry Of Higher Education
/2020 - 1 2020/2020
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