HANA MOHAMED ELCHEIKH TAHA

Lead IT and digital transformation initiatives across consumer banking platforms, with a focus on aligning technology with business goals, ensuring regulatory compliance, and enhancing customer experience. Actively participate in presales discussions with vendors to assess solutions, negotiate proposals, and validate technical scopes prior to implementation.

Key Projects Delivered

• Corporate Website Revamp – Led the redesign and redevelopment of 9 corporate websites, improving user experience, security, and visual design.
• Enterprise Applications Upgrade – Oversaw seamless upgrades of critical banking applications, ensuring minimal downtime and enhanced performance.
• Server Architecture Modernization – Upgraded .com server infrastructure to enhance system stability, scalability, and security.
• Cloud Migration – Managed end-to-end migration of infrastructure, websites, and applications to the cloud, improving availability and performance.
• Digital Media Optimization – Migrated all website images and video assets to cloud storage, significantly improving load times and media management.
• Bank Merger Website Integration – Successfully led the complex integration of websites during a bank merger, ensuring operational continuity and minimal disruption.

Key Achievements

• Enhanced system performance and reliability through robust infrastructure upgrades.
• Strengthened vendor engagement and reduced costs through effective presales evaluation and negotiation.
• Closed multiple regulatory and audit findings through proactive project delivery.
• Consistently delivered high-impact projects ahead of schedule and within budget, earning internal recognition.

Handled and resolved all types of complaints received from the Central Bank and CEO’s Office, including those from Private and HNW (High Net Worth) customers, within a turnaround time (TAT) of 1 to 3 days.