Summary
Overview
Work History
Education
Skills
Timeline
Generic
JULIANAH NATASHA  NANFUKA

JULIANAH NATASHA NANFUKA

Abu Dhabi

Summary

Dependable and detail-oriented team leader adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.

Overview

1
1
year of professional experience

Work History

Operation Associate

Warner Bros World
10.2022 - Current
  • Maximized revenue generation within the attractions department through upselling additional experiences or merchandise when appropriate.
  • Upheld brand image by consistently delivering outstanding customer service that aligned with the company''s values and objectives.
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Demonstrated adaptability by taking on additional responsibilities as needed during high season or staff shortages.
  • Operated rides to delight guests and contribute to wonderful park experience.
  • Handled guest concerns professionally, offering solutions that met both guest needs and company policies.
  • Assisted in the training of new Attractions Hostesses, sharing knowledge and best practices for excellent guest relations.

Education

High School Diploma -

ALISON ONLINE SCHOOL
IRELAND
03.2023

High School Diploma -

IGANGA SSS
UGANDA
01.2016

Skills

  • Interpersonal and written communication
  • Time management
  • Documentation and Recordkeeping
  • MS Office
  • Multitasking Abilities
  • Friendly, Positive Attitude

Timeline

Operation Associate

Warner Bros World
10.2022 - Current

High School Diploma -

ALISON ONLINE SCHOOL

High School Diploma -

IGANGA SSS
JULIANAH NATASHA NANFUKA