HANADI ALIBRAHIM

Oversee daily operations and sales activities in a fast-paced environment

Manage inventory, process transactions, and balance daily receipts with 100% accuracy

Train and supervise service staff to ensure excellent customer experiences

Handle customer inquiries and resolve complaints efficiently, maintaining high satisfaction rates

Implement upselling techniques that increased average transaction value by 15%

Sales Associate | Beauty Salon Accessories, Abu Dhabi

Identified customer needs and recommended appropriate products to drive sales

Built and maintained relationships with regular clients, resulting in repeat business

Met and exceeded monthly sales targets consistently

Maintained product knowledge and stayed updated on industry trends

Assisted with inventory management and visual merchandising

Processed payments accurately and maintained balanced cash registers

Provided exceptional customer service in a high-volume environment

Assisted management with daily sales reports and reconciliation

Led and managed the daily operations of the sales department, overseeing a team of sales associates

Developed and implemented sales strategies that increased monthly revenue by 20%

Monitored market trends and competitor activities to adjust pricing and promotional strategies

Maintained detailed records of sales performance and provided regular reports to senior management

Trained and mentored new sales staff, improving team productivity and customer satisfaction rates

Coordinated appointments and managed patient records for a busy medical practice

Handled customer inquiries and provided information about services

Processed payments and maintained financial records

Developed and implemented efficient office procedures