Summary
Overview
Work History
Education
Skills
References
Timeline
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Hanadi Ali Zeinab

Hanadi Ali Zeinab

Sharjah,SH

Summary

Dynamic administrative and operations professional with 8 years of combined experience in executive management, operations oversight, and organizational leadership across both public and private sectors. Skilled in team leadership, process optimization, sales growth, cost control, and stakeholder engagement, with a strong record of delivering measurable results in productivity and market expansion. Recognized for diplomacy, strategic communication, and high performance under pressure, building effective relationships with teams and partners. Holds an MBA in Business Administration and dual bachelor’s degrees in Natural Sciences and Translation (English Language).

Overview

9
9
years of professional experience

Work History

Executive Assistant to the General Manager

Organization of Technological Industries (OTI)
Syria
10.2019 - 12.2024

A national institution specialized in advanced technological industries and technology transfer.

  • Formally appointed Executive Assistant to the General Manager; provided executive-level support and drove alignment on strategic initiatives across the institution.
  • Directed administrative affairs—executive office operations, protocol, and interdepartmental coordination—streamlining workflows and strengthening governance and compliance.
  • Led organizational communications and stakeholder relations, representing the institution at national/regional levels and cultivating strategic external partnerships.
  • Served on the Administrative Recruitment & Evaluation Committee; shaped role profiles, led candidate screening/interviews, and advised final selections for senior administrative hires.
  • Coordinated cross-functional programs with international partners to support technology-transfer initiatives and priority projects, ensuring timely decisions and on-track milestones.
  • Formally recognized by senior leadership for professionalism, diplomacy, and consistent high performance under pressure.
  • A national institution specialized in advanced technological industries and technology transfer.

Operations Manager

Bayt Al Mouneh Factory
Syria
06.2016 - 09.2019
  • Supervised end-to-end manufacturing, warehousing, and distribution operations, ensuring quality compliance and timely delivery.
  • Managed a team of 20 employees, boosting overall productivity by 15% through effective task allocation and workflow optimization.
  • Increased sales revenue by 20% by expanding customer base and strengthening long-term client relationships.
  • Oversaw procurement and vendor negotiations, achieving a 10% reduction in purchasing costs.
  • Implemented inventory control systems that reduced operational waste by 5%.
  • Expanded distribution network from the city to rural areas and other provinces, significantly increasing customer reach and market presence.
  • Coordinated warehouse operations, order fulfillment, and client services, maintaining high customer satisfaction.

Education

Master of Business Administration -

Syrian Virtual University
Latakia, Syria
06.2024

Bachelor's Degree - Translation (English Language)

Tishreen University
Latakia, Syria
09.2019

Bachelor's Degree - Natural Sciences

Tishreen University
Latakia, Syria
08.2015

Skills

Leadership & People Management: Team Leadership & Staff Supervision, Delegation, Coaching & Performance Development

Conflict Resolution: Decision-Making, Executive & Administrative Management, Executive-Level Support

Office Administration: Policy Implementation, Compliance Monitoring, Process Optimization

Workflow Management: Organizational & Strategic Skills, Strategic Planning, Execution

Cross-Functional Coordination: Change Management, Organizational Development, Communication & Stakeholder Engagement

Internal & External Communication: Public Relations, Protocol Management, Stakeholder & Partner Relationship Building

References

Official recommendation from the Director General of the Organization of Technological Industries (OTI) is available upon request.

Timeline

Executive Assistant to the General Manager

Organization of Technological Industries (OTI)
10.2019 - 12.2024

Operations Manager

Bayt Al Mouneh Factory
06.2016 - 09.2019

Master of Business Administration -

Syrian Virtual University

Bachelor's Degree - Translation (English Language)

Tishreen University

Bachelor's Degree - Natural Sciences

Tishreen University
Hanadi Ali Zeinab