Hanan Al-Shaar

Operations Supervisor at Vox Cinemas

Majid Al Futtaim Cinemas and Majid Al Futtaim Leisure and Entertainment, Abu Dhabi and Ski Dubai

· Learned new skills and applied to daily tasks to improve efficiency and productivity.

· Used Microsoft Word and other software tools to create documents and other communications.

· Increased customer satisfaction by resolving issues.

· Improved operations through consistent hard work and dedication.

· Worked with customers to understand needs and provide excellent service.

· Demonstrated respect, friendliness, and willingness to help wherever needed.

· Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

· Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

· Greeted customers entering store and responded promptly to customer needs.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.
• Analyzed past sales data and team performance to develop realistic sales goals.