Hanan Magdy
HR Specialist
Abu Dhabi
Summary
Passionate human resources caliber/professional with expertise in recruitment, training and performance management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Also I am a Detail-oriented team player with strong organizational skills. With high ability to handle multiple projects simultaneously with a high degree of accuracy which allows me to help the team achieving organizational goals
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Sales Executive
Du
Abu Dhabi
01.2023 - Current
- Offering company's products for the customers.
- Negotiating contracts and packages
- Working towards monthly or annual targets.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Kotb Group
Recruitment and OD specialist
Alexandria
03.2021 - 12.2022
- Execute all recruitment activities; screen candidate resumes/job applications, conduct interviews using reliable recruiting and selection tools and in line with the company recruitment policy and procedures; maintain database updated to acquire new highly skilled professionals for the needed positions.
- - Identify employees' training needs with regard to performance deficiencies; collect annual training needs from managers; perform the needed coordination related to training execution; maintain proper training records on the system.
- support in conducting orientation sessions regarding performance management cycle; follow-up evaluation’s completion and one-to-one feedback sessions.
- Collect the performance evaluation feedback from managers with recommendations and comments; ensure that all employees sign the final PA forms and are informed by their scores.
- Prepare and submit periodic reports related to OD programs and activities (PA analysis – KPIs readings – monthly training reports – employee turnover, Etc.).
- Interview and assess selected candidates (CBI) and provide feedback to unsuccessful candidates based on the job’s competencies and requirements.
- Follow up with the line manager regarding the performance of newly hired employees during the probation period and take necessary actions when needed.
- Attract Talents to join our Business Environment using Employer Branding.
- Take part in assessing internal employees of the company for allocation when needed.
HR Specialist
Titan Cement Egypt
Alexandria
08.2020 - 02.2021
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Developed and coordinated employee training programs to improve productivity and performance.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Manage the full life cycle of the recruitment process from sourcing to onboarding.
- Prepare Pipeline for all positions in order to reduce the vacant days.
- Screen candidates' resumes and job applications.
- Assess candidate information, including resumes and contact details.
- Design interview questions that reflect each position's requirements
- Track hiring metrics including time-to-hire, time-to-fill, and source of hire.
- Send rejection mails to candidates who didn't pass the interview,including their status and reasons
Sales Representative
Telecom Egypt
Alexandria
10.2018 - 07.2020
- Deal with current customers and respond to sales enquiries/complaints via phone calls/ e-mails / website / customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to WE Data .
- Handle all administrative aspects of the sales including: completing customer request, accepting
customer payments and filing the completed orders. - Handle service inquiries from customers.
- Ensure customers/VIP customers are aware of full range of WE DATA services/products/offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction.
- Acquire new customers and search for new leads to increase sales and hence revenues.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Human Resources
Faculty of Commerce, Business Administration
Alexandaria ,Egypt 09.2014 - 09.2018
Human Resources
Arab Academy For Science And Technology
Alexandria ,Egypt 11.2020 - 11.2022
Skills
Time management
Team work
Flexibility
Adaptability
Multi tasks
Decision-Making
Leadership
Active Listening
Motivation attitude
Relationship building
Performance management
Problem solver
Certification
Enneagram of personality
Timeline
Sales Executive
Du
01.2023 - Current
Enneagram of personality
02-2022
Kotb Group
Recruitment and OD specialist
03.2021 - 12.2022
Human Resources
Arab Academy For Science And Technology
11.2020 - 11.2022
HR Specialist
Titan Cement Egypt
08.2020 - 02.2021
Sales Representative
Telecom Egypt
10.2018 - 07.2020
Human Resources
Faculty of Commerce, Business Administration
09.2014 - 09.2018