Hanane Guesmi
Sales specialist
Dubai
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Business Development Specialist
Avoir HR
12.2024 - 07.2025
- Make outbound calls to prospective leads
- Identify and engage potential clients, understand their HR needs, and build long-term partnerships
- Follow up with leads via phone, email or messaging platforms to guide them through the recruitment process.
- Build and maintain long-term relationships with clients, and potentials to ensure satisfaction and loyalty.
- Work closely with company team to align sales efforts with marketing campaigns.
Sales admin & marketing assistant
Supreme Impex General Trading LLC
10.2023 - 12.2024
- Create and maintain customer files to streamline client management processes.
- Follow up on new brand launch to ensure all materials and communications are sent to customers.
- Prepare and share Proforma Invoices, quotations and proposals with customers
- Collaborate with sales and warehouse teams to streamline operations and facilitate effective communication
- Prepare Invoices and ensure the compliance with orders
- Handle after-sales services, and addressing customer inquiries.
- Accurately maintain sales records, track sales progress through daily and weekly reporting
- Prepare and process export orders, including invoices and verification of packing lists.
Education
Master of business science -
01.2017
Skills
- Multilingual Communication
- Problem Solving & Lateral Thinking
- Client Relationship Management
- Time Management & Self-Motivation
- Adaptability & Quick Learning
- General computer skills
Timeline
Business Development Specialist
Avoir HR
12.2024 - 07.2025
Sales admin & marketing assistant
Supreme Impex General Trading LLC
10.2023 - 12.2024