Haneen Alamro

• Developed product documentation to communicate upcoming features and products to internal teams.
• Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
• Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
• Coordinated design meetings and decisions with internal departments and teams.
• Collaborated with sales, marketing, and support teams to launch products on time and within budget.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.
• Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Built relationships with customers and community to establish long-term business growth.
• Increased sales revenue by developing and implementing effective sales strategies.
• Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.

B2B and Organized Retail Channel manager responsible to achieve sales target , profitability by representing company products , services .

•establishes productive professional relationships with key person in assigned partner account.

•Meets assigned targets for profitable sales volume.

• Manage potential channel conflict with other firm sales channel .

•Leads solution development efforts that address end user needs.

• joint partner planning process that develops mutual performance objectives, financial targets , with productive partner relationship.

• Define the approach for the overall sale of new business and account retention.
• Develop a comprehensive sales and distribution strategy to maximise sales opportunities.
• Develop sales and distribution policies that reflect the organisation's goals.
• Direct the Sales team in generating proposals that define a clear path to client satisfaction and revenue growth.
• Establish customer relationship management (CRM) systems and guidelines to manage customer relationships.
• Establish internal guidelines for personal data protection based on applicable legislations, to manage customer data.
• Foster relationships with new partners to achieve desired revenue.
• Influence senior stakeholders within customers' organisations and premier buyers in the industry.
• Investigate factors impacting sales performance.
• Leverage innovations to maximise revenue of traditional and digital assets and products.
• Monitor changes in the industry and leverage them for business opportunities.
• Outline objectives in key target areas such as sales volume, market share, distribution channels and profit margins to guide promotions and sponsorships.
• Participate in forums to keep abreast of new changes in the industry and practices.
• Promote positive relationships with major customers to understand their needs.
• Provide advice when preparing bid documents and integrated proposals for key accounts.
• Provide input on sales incentive structure and key performance indicators to help monitor targets.
• Provide input to the Content Development team based on customer and industry feedback.
• Recommend changes in pricing structures in product lines or products.
• Review sales performance by analysing performance reports.
• Collaborate with members of the Marketing team to penetrate key markets.

• Develop sales plans that meet or exceed growth targets & Work with Integrated Marketing team to ensure all copy, imagery, and videos meet ecommerce needs and are up to date.
• Streamline brand web pages for existing and new ecommerce partners and optimize keywords to drive traffic to product sites.
• Merchandise the ecommerce sites to deliver a compelling product experience, through clear category navigation and story-telling .
• Manage the daily operations including product content, site maintenance, inventory availability, pricing and promotional activity.
• Focus on reviews and relevancy on ecommerce sites.
• Stay on top of ecommerce industry trends and use data and information to adapt existing campaign strategies.
• Ensure team is under budget, including discounts, advertising, sampling, and promotional budgets. Accurately communicate all new item setup information to customer contacts. Execute key customer meetings including slide preparation.

• Coordinated project planning and execution with team members and team leads.
• Collaborated with sales, marketing and support teams to launch products on time and within budget.
• Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
• Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
• Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
• Developed product documentation to communicate and align key components of upcoming features and products to internal teams.
• Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
• Prioritized roadmap in order to achieve product goals and metrics.
• Defined and analyzed metrics to measure product performance.
• Directed planning, budgeting, vendor selection and quality assurance efforts.

• Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
• Boosted customer base penetration by devising creative promotional approaches.
• Boosted customer base penetration % by devising creative promotional approaches.
• Assessed costs and estimated production capabilities and economic value of products, to evaluate economic viability.
• Consulted with buying personnel to determine projected demand for products and services.
• Reduced project downtime by inspecting products for quality and adherence to client requirements.
• Supported marketing teams, creating, deploying and optimizing campaigns for clients.

• Managing multi-brands (DELL, Microsoft, Symantec, Brother, OKI, Samsung and NEC) from sales perspective.
• Managing all requests of information, pricing, and quotations.
• Understand customer requests and recommend the most effective products/solutions.
• Creates presentations for new and existing products/solutions
• Maintain current levels of partnerships with vendors by initiating a weekly meetings to understand customer short term strategies.
• collaborate with the sales support or account team by acting as technical experts in customer presentations. In addition, they determine the technical requirements to meet client goals and act as liaison between the organization’s sales/business development and engineering groups. They also respond to requests for information or requests for proposals from customers, supplying the technical details of proposed solutions .

• Translated client requirements into documentation for product management teams, producing necessary ephemera.
• Coordinated with third-party stakeholders to draft multi-provider bids and proposals.
• Presented proposals to customers at industry events, such as conferences and trade shows.
• Achieved and retained governmental certifications and clearances.
• Formed strong bonds with customers' on-site technical staff to foster trust and retain business relationships.
• Led bid planning from strategic formulation phase through final validation and submission.
• Collaborated with bid project team to assemble proposals and produce customer-facing materials.
• Analyzed proposals to verify correct project scale while assessing and defining quoted profit targets.
• Communicated directly with potential customers, fielding initial calls to elicit full business proposals.