Haneen Alkarbi
Abu Dhabi,United Arab Emirates
Summary
I work in the Air Accident Investigation Sector at the GCAA as an Officer in Quality, Standards & Publications. My experience is mainly in crisis-related documentation, writing procedures and regulations, and making sure everything we do is aligned with ICAO and national standards. I’m also involved in internal and external assessments, quality reviews, and family assistance requirements like CAR-FAP.
I’ve participated in many national and airport emergency drills as an evaluator, and I’m used to working with airports, airlines, NCEMA, police, and medical teams during exercises and planning. I also help organize international conferences and represent AAIS in global events, including speaking and participating in AAAVF conferences.
Overall, my background combines aviation knowledge, crisis preparedness, documentation skills, and strong coordination with different stakeholders — which is why I’m focusing on crisis-management roles.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Officer - Quality Standards & Publications, Air Accident Investigation Sector
General Civil Aviation Authority (GCAA), UAE
, UAE
01.2023 - 11.2025
- Supported AAIS Quality Management System, ensuring compliance with national and international aviation standards.
- Reviewed and updated policies, regulations, and procedures for air accident investigations and family assistance.
- Verified quality and accuracy of AAIS publications, aligning with rulemaking processes and documentation standards.
- Conducted internal assessments to evaluate process effectiveness and adherence to Quality Management System Manual.
- Followed up on external audit reports, evaluating corrective actions and ensuring closure of findings.
- Assessed UAE air operators’ Family Assistance Plans for compliance with CAR-FAP and national regulations.
- Facilitated national-level workshops and multi-agency meetings focused on family assistance and crisis readiness.
- Represented AAIS at international aviation conferences, contributing to discussions on crisis management and aviation safety.
Mediclinic, UAE
01.2021 - 01.2022
- Facilitated high-level communication between patients, medical professionals, and administrative teams.
- Oversaw appointment scheduling, patient follow-ups, and urgent medical inquiries to enhance operational efficiency.
- Ensured strict adherence to confidentiality protocols while managing sensitive patient information.
Education
Bachelor’s - Aviation
Abu Dhabi University
Abu Dhabi, UAE 09.2019 - 01.2022
High School Diploma -
Al Shahama School
Abu Dhabi, UAE 07.2019 -
Skills
- Crisis management and emergency preparedness
- Aviation quality standards
- Policy and regulation writing
- Internal and external assessments
- Family assistance and victim support
- Emergency drill planning
- Incident documentation and reporting
- Safety, quality, and risk management
- Strategic planning and analysis
- Workshop organization
- Research and documentation control
- Microsoft Office proficiency
- Crisis messaging and effective communication
- Stakeholder coordination (Airports, NCEMA, MoI, RFFS, Airlines, Medical)
- Public speaking and international representation
- Leadership and team collaboration
Languages
Fluent in Arabic (native)
Proficient in English (85%)
Assistance to Aircraft Accident Victims and Their Families
Successfully completed the ICAO Assistance to Aircraft Accident Victims and Their Families (AAAVF) Virtual Classroom Course on 5 December 2024., Speaker at the Conference on Assistance to Aircraft Accident Victims and Their Families (AAAVF) held in Muscat, Oman (8-9 May 2024), presenting on best practices in family assistance and crisis communication., Participant in the Symposium on Assistance to Aircraft Accident Victims and Their Families (AAAVF2024) held in Haarlem, Netherlands (26-28 November 2024), engaging with international stakeholders and contributing to discussions on enhancing global support mechanisms for accident victims.
CONTACT
- Emirati | Abu Dhabi, United Arab Emirates
- Phone: +971508996667
- Email: Haneen.ALkarbi@gmail.com
Certification
- UAE Air Accident Investigation System Training
- Report Writing Style – Air Accident Investigation
- Aviation Audit Techniques
- Six Sigma – Green Belt
- Six Sigma – Yellow Belt
- ICAO Assistance to Aircraft Accident Victims & Their Families (AAAVF) Course – 2024
- Introduction to Cybersecurity – Cisco
- Management Information Systems
Timeline
Officer - Quality Standards & Publications, Air Accident Investigation Sector
General Civil Aviation Authority (GCAA), UAE
01.2023 - 11.2025
Mediclinic, UAE
01.2021 - 01.2022
Bachelor’s - Aviation
Abu Dhabi University
09.2019 - 01.2022
High School Diploma -
Al Shahama School
07.2019 -