Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative. Implements customer follow-up to uphold service standards and guarantee customer satisfaction. Focused Customer Service Representative skilled in customer relationship development and sales. Providing unsurpassed support to demanding customers with a passion for consistently improving numbers, enhancing knowledge and exceeding expectations.
Work History
Customer service representative
To be an effective member of the organization in w
Ras al-Khaimah, Imarat Ra's al Khaymah
Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Assisted customers with varying questions using product knowledge and service expertise.
Maintained excellent client satisfaction by providing in-depth support.
Prepared necessary forms to complete transactions.
Answered telephone calls per day with professionalism.
Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Processed high-value payments with meticulous accuracy.
Customer service representative
To be an effective member of the organization in w
Ras al-Khaimah, Imarat Ra's al Khaymah
06.2024 - Current
Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Assisted customers with varying questions using product knowledge and service expertise.
Maintained excellent client satisfaction by providing in-depth support.
Obtained feedback from customers to improve service experience.
Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Handled in-person, email and mailed correspondence.
Prepared necessary forms to complete transactions.
Set appointments with field teams to carry out service changes or deliver new products.
Managed daily calls, taking orders and escalated cancellations.
Education
High School Diploma - General
AL Hamham
Ras al-Khaimah, Imarat Ra's al Khaymah
07.2023 -
Skills
Cash handling
Invoice processing
Customer Service
Stock management
Order processing
Complaint handling
Call centre experience
Credit card processing
Social media management
Process optimisation
Microsoft Office
High-value project management
Timeline
Customer service representative
To be an effective member of the organization in w
06.2024 - Current
High School Diploma - General
AL Hamham
07.2023 -
Customer service representative
To be an effective member of the organization in w
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