Haneena Nazeer
Dubai
Summary
Dynamic and proactive Administration Manager with 13 years of experience excelling in fast-paced environments, providing comprehensive administrative and operational support to senior leadership. Expert in managing budgets, overseeing facilities, and coordinating complex schedules while ensuring seamless day-to-day operations. Possesses exceptional communication and interpersonal skills, building strong relationships with stakeholders at all levels to facilitate effective collaboration and achieve organizational objectives. Committed to implementing innovative solutions that enhance workplace efficiency and employee satisfaction.
Overview
15
15
years of professional experience
Work History
Administration Manager
Assure Adventure Luxury Tourism L.LC
12.2022 - Current
- Office Administration:Manage the day-to-day operations of the office, ensuring a smooth and efficient work environment.
- Staff Supervision: Supervise and guide administrative staff, providing training, support, and performance evaluations.
- Communication: Serve as a liaison between departments, management, and external parties, ensuring effective communication and resolving issues.
- Policy Development: Develop, implement, and maintain administrative policies and procedures, ensuring compliance with organizational regulations.
- Budgeting and Financial Management: Manage administrative budgets, track expenses, and ensure cost-effective operations.
- Facilities Management: Oversee the maintenance and upkeep of office facilities, ensuring a safe and healthy work environment.
- Record-Keeping and Data Management: Maintain accurate and up-to-date records, databases, and filing systems.
- Travel and Event Coordination: Arrange travel, accommodations, and events for employees, management, and external parties.
- Technology and Systems Management: Oversee the administration of office technology, software, and systems.
- Compliance and Risk Management: Ensure compliance with organizational policies, procedures, and regulatory requirements, identifying and mitigating potential risks.
Administration Manager
DAR AL HADARAH TECHNOLOGY
DUBAI, United Arab Emirates
11.2018 - 11.2021
- Maintains administrative staff by recruiting, selecting, orienting, and training employees.
- Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.
- Sets policies and procedures for training, coaching, counseling, and career development for staff.
- Initiates and coordinates goals, deadlines, and projects for their department.
- Develops and implements policies and procedures to improve operations and function of the department.
- Monitors and procures needed supplies for office, reception, mailroom, and kitchen.
- Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.
- Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
Administrative Secretary
DROR Group
DUBAI, United Arab Emirates
02.2016 - 09.2018
- Answering and directing phone calls: Screening calls, taking messages, and routing them to the appropriate person.
- Handling incoming and outgoing correspondence: Sorting and distributing mail, and emails.
- Drafting and preparing documents: Composing professional emails, letters, memos, reports, presentations, and other business documents from notes, instructions, or independently.
- Managing internal and external communications: Liaising with clients, vendors, and other departments.
- Greeting visitors: Welcoming and directing clients and guests.
- Managing calendars: Scheduling appointments, meetings, and conferences for individuals or teams.
- Coordinating travel arrangements: Booking flights, hotels, transportation, and preparing itineraries.
- Organizing and servicing meetings:
- Preparing and distributing meeting agendas.
- Arranging meeting rooms and necessary equipment.
- Taking accurate meeting minutes and distributing them.
- Arranging refreshments or catering for meetings.
- Maintaining filing systems: Organizing and maintaining physical and digital files, records, and documents to ensure easy retrieval and confidentiality.
- Data entry and database management: Inputting and updating information in various databases and spreadsheets.
- Preparing and collating reports: Gathering data, compiling information.
- Handling confidential information: Maintaining discretion and professionalism when dealing with sensitive data.
- Managing office supplies and inventory: Monitoring stock levels, ordering new supplies, and ensuring proper maintenance of office equipment.
- Operating office equipment: Proficiency in using printers, copiers, scanners.
- Assisting with bookkeeping tasks: Processing invoices, expense reports, and purchase orders.
- Maintaining office policies and procedures: Ensuring adherence to company guidelines and updating internal documentation.
- Troubleshooting minor office equipment issues.
- Coordinating office events and activities: Assisting with the planning and execution of company events, team-building activities, or celebrations.
- Support for Management and Staff:
- Providing administrative support to executives and teams: Assisting with various tasks to free up their time for core responsibilities.
- Assisting with human resources functions: This can include tasks like scheduling interviews, organizing employee paperwork, or maintaining employee records
- Supporting project management activities: Tracking deadlines, milestones, and deliverables.
- * Prioritizing workloads: Managing multiple tasks and deadlines effectively.
- * Problem-solving: Addressing office-related issues and finding efficient solutions.
- Key Skills for an Administrative Secretary:
- * Organizational and time management skills: Essential for handling multiple tasks and deadlines.
- * Excellent communication skills: Both written and verbal, for clear and professional interactions.
- * Attention to detail: Crucial for accuracy in documents, data, and schedules.
- * Proficiency in office software: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is usually a must.
- * Ability to multitask and prioritize.
- * Discretion and professionalism: Especially when handling confidential information.
- * Proactiveness and initiative: Anticipating needs and taking action without explicit direction.
- * Interpersonal skills: For effective collaboration with colleagues and external contacts.
- In essence, administrative secretaries are the backbone of an efficient office, enabling others to focus on their primary duties by managing the essential administrative groundwork.
Secretary Cum HR Assistant
MANMIN INTERNATIONAL
DUBAI, United Arab Emirates
03.2012 - 11.2015
- Answering employee questions
- Processing incoming mail
- Creating and distributing documents
- Providing customer service to organization employees
- Serving as a point of contact with benefit vendors/administrators
Document Controller cum Processing staff
DU TELECOM
03.2010 - 01.2012
- Maintaining computer system by updating and entering data
- Setting appointments and arranging meetings
- Maintaining calendars of HR management team
- Compiling reports and spreadsheets and preparing spreadsheets
- Verify and process customer application
- Copy, scan and store documents
- Check for accuracy and edit files, like contracts
- Review and update technical documents (e.g. manuals and workflows)
- Distribute project-related copies to internal teams
- File documents in physical and digital records
- Create templates for future use
- Retrieve files as requested by employees and clients
- Manage the flow of documentation within the organization
- Maintain confidentiality around sensitive information and terms of agreement
Education
Higher National Certificate - undefined
IATA UFTAAA
01.2009
Higher National Diploma - undefined
GALLLIO, ABACUS, AMADIUS
01.2009
Higher National Diploma - undefined
COMPUTER AIDED DESIGNING
01.2008
Skills
- HR ASSISTING
- SALES AND DISTRIBUTING
- ADMINISTRATION
- SECRETARIAL
- MS EXCELL
- MS OUTLOOK
- MS OFFICE 365
- CUSTOMER SERVICE
- SMART SHEET
Timeline
Administration Manager
Assure Adventure Luxury Tourism L.LC
12.2022 - Current
Administration Manager
DAR AL HADARAH TECHNOLOGY
11.2018 - 11.2021
Administrative Secretary
DROR Group
02.2016 - 09.2018
Secretary Cum HR Assistant
MANMIN INTERNATIONAL
03.2012 - 11.2015
Document Controller cum Processing staff
DU TELECOM
03.2010 - 01.2012
Higher National Certificate - undefined
IATA UFTAAA
Higher National Diploma - undefined
GALLLIO, ABACUS, AMADIUS
Higher National Diploma - undefined
COMPUTER AIDED DESIGNING