Hani Moad
Dubai,UAE
Summary
Seasoned professional with strong focus on team leadership and sales strategy. Drive revenue growth and enhance team performance by fostering collaborative environments and implementing targeted sales initiatives. Deliver results through effective communication and customer-centric approach.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Assistant team leader
Derby Marketing LLC
Dubai, UAE
02.2026 - Current
- Guided new hires through the onboarding process to ensure effective training and integration.
- Oversaw compliance with company policies, upholding a professional standard across the team.
- Coordinated daily tasks to enhance workflow efficiency within the team.
Sales Officer
Innovations Direct Employment Services
Dubai, UAE
12.2023 - 01.2026
- Assisted in driving sales growth in banking and financing industry by understanding clients' financial issues.
- Supported building strategic connections and offering specialised solutions.
- Communicated effectively with cross-functional teams to meet client needs.
- Secured referrals through high client satisfaction within contract periods.
- Helped exceed quarterly sales targets by an average of 15% for 2024.
- Onboarded new clients to increase customer base significantly.
- Improved customer retention rates through effective relationship management and follow-up.
- Presented financial products and services to clients clearly.
Telesales Representative
Goldmine
Dubai, UAE
11.2022 - 12.2023
- Assisted in managing outbound prospecting campaigns to generate new business prospects.
- Executed 80+ outbound cold calls daily to identify potential customers.
- Supported team members in achieving lead-to-opportunity conversion and sales cycle time metrics.
Education
Bachelor Degree - Mechatronics Engineering
Damascus University
Damascus, SyriaSkills
- MS Office Suite
- Data Analysis and Reporting
- Financial Product Knowledge
- Presentation and Negotiation Skills
- Account Management
- Customer orientation
- Knowledge of company policies
- Leadership
Certification
ICDL Certificate, Syrian Computer Society, Damascus, Syria.
Languages
English – Intermediate
Arabic – Native
Area of Expertise
- Market Analysis and Research
- Telesales and Lead Generation
- Sales Associate
- Sales Strategy Development
- Client Relationship Management
- Salesman
- Customer Service
- Data Management and Entry
Timeline
Assistant team leader
Derby Marketing LLC
02.2026 - Current
Sales Officer
Innovations Direct Employment Services
12.2023 - 01.2026
Telesales Representative
Goldmine
11.2022 - 12.2023
Bachelor Degree - Mechatronics Engineering
Damascus University