Hanna Hailegebriel

• Provided customers with detailed information about products while learning about the personal needs, budget, and desires of each person
• Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals
• Used POS system to process sales, returns, and online orders.
• Worked closely with store manager to solve problems and handle customer concerns.
• Opened and closed store independently and prepared nightly bank drop for a manager.
• Sending reports like CCR, Work Space, and doing ATV/IPC reports daily.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Responsible for shoe display based on store guidelines.
• RFID

Responsible for contributing to the overall performance of the store by driving sales at every opportunity while at the same time making sure every customer receives exceptional levels of service and enjoys their visit to the store.

• Effective communication with customers and providing high levels of customer service through the shop and active selling techniques.
• Have the ability to listen to customer needs.
• Ensuring the store is clean, tidy, and safe at all times.
• Achieving established goals.
• Make sure that any items which are removed from a display column are replaced immediately after the sale.

• Greeting and welcoming customers with a warm smile
• Ensuring that customers have satisfying experience shopping at the store.
• Replenishment and re-merchandise stock on shop floor according to guidelines at all times.
• Processing deliveries and stock transfer and check if deliveries are correct against supporting documentation.
• Sending reports like CCR, Work Space, and doing ATV/IPC reports daily.
• Keeping track of hourly sales.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Updated spreadsheets and created presentations to support executives and boost team productivity.
• Handled daily scheduling tasks and provided administrative support for the management department.
• Updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Screened visitors and issued badges to maintain safety and security.
• Maintained office supplies inventory by checking stock and ordering new supplies.