Hannah Gibbs

• Teaching group classes using Reformer & props
• Teaching 1:1 Clients
• Mixed Level classes
• Class Planning
• Spine relief classes
• Core only classes
• Full Body Sculpt classes
• 1:1 Non pilates personal training
• Class Planning
• Injury prevention
• Maintaining of studio
• Women Only

• Reformer Pilates Instructor
• Class Planning
• Group Classes (12+ Clients)
• Safety Briefing
• Teaching mixed levels
• Teaching all ages and Genders
• Maintaining of Studio
• Injury prevention
• Improved clients'' posture and balance through tailored exercises targeting specific muscle groups.

• Site visit to determine loss details, site measurements and policy response
• Study of all New Zealand policy wordings
• In depth report Writing detailing loss & adjustment
• Prepared summaries of damage, payments and policy coverage.
• Reviewed police reports, medical treatment records and physical property damage to determine extent of liability.
• Experience dealing with Vulnerable Customers
• Negotiated claim settlement agreements to resolve disputes.
• On-site client faced role across New Zealand

• Tutoring children and adults with disabilities for non profit organization
• Identified appropriate marketing channels and target customers for campaigns.
• Volunteer in workshops weekly as well as concerts and STAR JAM events
• Social media fundraising and marketing
• Experience dealing with children with wide range of disabilities
• Strategized and developed video content for client's website and social media publications.

• Built relationships with other brand ambassadors and influencers to assist in social media strategy.
• Created, curated and managed published content for feed and stories across social media channels.
• Produced relevant product content to reach target customers.
• Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
• Collaborated with influencers and attended PR events through invitation.

Brands worked with: New Balance, Warehouse Group, Vidaglow, NZ fashion brands, worldwide beauty brands.

• Processing new COM business, renewals endorsements and adjustments
• Developed and maintained courteous and effective working relationships.
• Exceeded goals through effective task prioritization and great work ethic.
• Part of the Brokerages claims team
• Dealing with complaints and complex claims

• Dual Role - Domestic Broker and Head of Commercial/Domestic Claims within the brokerage
• Team Leader for all claims/support for staff
• Head domestic broker looking after 70% of the client book
• Meeting KPI + exceeding targets

• Fast paced call centre environment
• Case Managing 400 claims at one time
• Claim management process from open to close
• KPI to close claims
• Identified suspicious losses and contacted third parties for investigative assistance.