Summary
Overview
Work History
Education
Timeline
BusinessDevelopmentManager
Hannah Igeria

Hannah Igeria

Hospitality And Customer Service
Dubai

Summary

“I have a strong background in hospitality and customer service, having worked with brands like Atlantis The Royal and Zikel Cosmetics Dubai. My experience as a marketing specialist and event hostess has honed my communication, teamwork, and adaptability skills. With a diploma in hospitality, I am passionate about providing excellent service and ensuring passenger safety.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Usher

Linkviva
12.2024 - Current
  • Handled crowd control to maintain order and prevent overcrowding.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Monitored events to identify potential problems and minimize disruptions.

Visa Consultant

Wadi Alfaiz Project Management Services
01.2024 - 11.2024
  • Assisted clients with visa applications, ensuring accuracy and compliance with embassy regulations.
  • Delivered exceptional customer service by guiding individuals through complex immigration processes.
  • Communicated effectively with diverse clients to clarify documentation requirements and resolve inquiries.
  • Coordinated with embassies and consulates to expedite visa processing and resolve issues.
  • Developed strong interpersonal and problem-solving skills while managing urgent or rejected cases.

Hostess

Atlantis the Royal
01.2023 - 03.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Diploma - Customer Service And Guest Relations

Hospitality
Dubai,Uae
04.2022

High School Diploma - General Education Stadies

Gitare High School
Kiambu,Kenya
03.2021

Timeline

Usher

Linkviva
12.2024 - Current

Visa Consultant

Wadi Alfaiz Project Management Services
01.2024 - 11.2024

Hostess

Atlantis the Royal
01.2023 - 03.2023

Diploma - Customer Service And Guest Relations

Hospitality

High School Diploma - General Education Stadies

Gitare High School

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