Hannah Kathelen Francisco

• fEnsure timely recording, reconciliation, and validation of revenue transactions, supporting accurate financial reporting
• Manage end-to-end billing cycle, including electronic billing, invoice validation, and compliance with contractual and engagement terms
• Review and validate client deductions, recharges, and adjustments, ensuring alignment with agreed terms and minimizing revenue leakage
• Collaborate with Commercial and Operations teams to resolve invoice and payment discrepancies
• Perform cash application and allocation of customer payments in SAP S/4HANA, ensuring accurate posting and reconciliation of accounts
• Analyze and report on customer payments, short/overpayments, ageing, and provisions for doubtful debts and returns
• Conduct bank reconciliations in line with internal policies and ensure completeness and accuracy of balances
• Support VAT reporting, audit requirements, and financial analysis, ensuring compliance with regulatory and internal standards
• Assist in cash flow monitoring, intercompany and inventory reconciliations, and preparation of management reports

Key Achievements:

• Optimized cash application and tracking by developing tools for deposits, credits, refunds, and customer payments (cash, credit card, and bank transfers), improving reconciliation efficiency and supporting accurate SAP postings via Piteco

• Managed 40% of the company's top key accounts, ensuring timely invoicing, collections, and reconciliation of receivables
• Prepared and issued monthly account statements and rebate computations
• Actively followed up on overdue invoices, improving collection timelines and cash flow
• Performed monthly customer reconciliations and ageing analysis, ensuring timely escalation of high-risk receivables
• Ensured accurate accounting and clearance of payments, deductions, and chargebacks against invoices and budgets
• Validated rebates, returns, and deductions in line with retailer contracts
• Built strong client relationships to resolve disputes and accelerate collections
• Prepared and delivered billing and receivables reports, supporting internal stakeholders and decision-making
• Ensured all control and transitory accounts were cleared before month-end closing

Key Achievements:

• Improved team productivity by 15% through automation of receipt allocation and invoice processing
• Achieved 95% recovery of long-outstanding receivables (>365 days) and full collection of current dues
• Strengthened controls on deductions, improving tracking and clearance efficiency by 10%
• Trained new hires and interns on end-to-end AR processes, enhancing team capability and consistency

• Managed full accounts payable and accounts receivable functions including invoicing, collections, vendor payments and reconciliations
• Performed bank and balance sheet reconciliations and supported month end closing activities
• Prepared financial reports and resolved discrepancies across accounts

Key Achievements:

• Registered the company under the Tourist Refund Scheme.
• Contributed to system integration project (Airtable and Microsoft Teams), enhancing workflow efficiency and improving day-to-day operational coordination

• Prepared financial reports, reconciliations and tax filings
• Supported audit and ensured regulatory compliance

Key Achievements:

• Registered the company's business to the Bureau of Internal Revenue along with its manual receipts and invoices to avoid incurring penalties during BIR tax mapping.
• Revamped the manual accounting system of the company by introducing accounting software (QuickBooks).
• Managed payments from delinquent accounts following solicitation efforts.