Syed Abdul Hannan
Bangalore,India
Summary
Senior Solution Consultant & Sales – HCM with strong experience supporting HR digital transformation across the MENA region, including UAE, KSA, and Oman. Proven expertise in HCM solution consulting, pre-sales, sales, product demonstrations, RFP/RFI responses, and HR process optimization. Combines deep HR functional knowledge with strong stakeholder engagement to deliver scalable, compliant, and business-aligned HCM solutions at Greytip Software DMCC.
Overview
2027
2027
years of professional experience
16
16
years of post-secondary education
Work history
Senior Manager- Solution Consultant & Sales
GREYTIP SOFTWARE DMCC - Dubai
Dubai, United Arab Emirates
04 2024 - Current
- Delivery of Technical Product Presentations & Demonstrations : Routine showcasing tailored HCM product presentations, live demonstrations, workshops, and client-specific solution deep dives to HR, payroll, and leadership teams across MENA. These sessions are designed to address regional compliance needs and industry-specific HR challenges.
- Sales Closures Through Solution Expertise : Actively contribute to the closure of sales opportunities by demonstrating deep functional and technical knowledge of the GreytHR platform.
- Addressed client queries, showcase relevant use cases, and ensure prospects clearly understand the value proposition, services, and onboarding processes.
- Qualification of Prospects & PoC Deployment : Collaborate with the sales team to qualify leads, define demonstration success criteria, and design Proof-of-Concept (PoC) solution setups that match customer requirements, especially for large enterprises in UAE, KSA and Oman. My involvement ensures alignment between client expectations and product capabilities throughout the sales cycle..
- Cross-functional Support for Post-Sales, Marketing & Channel Teams : Supporting internal teams by contributing to solution positioning, competitive analysis, marketing initiatives, channel enablement, and partner training — ensuring regional teams have the tools and knowledge required to drive market expansion..
- RFI/RFP Response Management : Lead the preparation of RFI and RFP responses on need , ensuring accuracy across functional scopes such as payroll, leave, attendance, onboarding, self-service, and compliance for UAE, KSA, and Oman markets. I coordinate with product teams to address technical queries and compliance-related requirements.
- Solution Design and Proposal Development : Design customized solutions that meet client needs while aligning with the company's offerings. Prepare detailed proposals, including technical documentation, cost estimates, and implementation plans.
- Supporting Innovation Initiatives : Provide guidance on innovation-related issues and support the development of new partnerships to drive strategic innovation.
- Brand Representation : Represent the company at industry events, conferences, and meetings to promote its interests and establish connections.
- Extensive experience in HR and recruitment technology across MENA : As a Senior Solution Consultant – HCM, have worked extensively with HR and recruitment teams across UAE, KSA, Oman, and the wider MENA region, supporting them in evaluating and implementing HR and talent management solutions. The exposure spans end-to-end HCM modules, including onboarding, employee lifecycle management, payroll, attendance, and recruitment workflows, enabling me to guide customers in optimizing their talent acquisition processes with technology.
- Experience addressing frontline and large-scale hiring challenges
- Strong understanding of HCM, ATS, and candidate management workflows : I have deep practical knowledge of HCM platforms and recruitment modules/ATS functionalities, gained through both product consultancy and prior HR functional exposure.
- Passionate about HR automation and AI-driven hiring transformation : Have a strong interest in conversational AI, automation, and machine-learning–driven recruitment tools. Through solution consulting discussions, I advocate for how AI-based screening, automated candidate communication, and intelligent workflows can significantly enhance candidate experience and recruiter productivity. Firm believer that agentic AI and automation will play a central role in modernizing talent acquisition for organizations across the MENA region.
- Market Research and Opportunity Analysis : Identify market trends, customer challenges, and competitor activities to recommend innovative solutions.
- Building Trusted Advisor Relationships : Consistently building and maintaining trusted-advisor relationships with HR Directors, CHROs, payroll managers, and IT stakeholders, guiding them through solution evaluation, digital HR transformation, and adoption best practices. This has strengthened client confidence and contributed to long-term partnerships across the region.
Manager - Pre Sales
ZingHR - CNERGYIS INFOTECH INDIA PRIVATE LIMITED
Bangalore, India
11 2022 - 03 2024
- Prepare and plan prospect meets in accordance to the fulfilment of requirement
- Instances setup across industry wise vertical to provide seamless prospect product experience
- Have worked with Large to Enterprise level prospects across GCC/MENA, India and South East Asia -SEA.
- Have worked on Bid Management, Developing Proposals, Technical Proposals, Proposal Management.
- Majorly involved in Presales Consulting, Presales Activities Answering customers ' RFQs, RFP’s and RFI’s for our local and global sales teams.
- Worked on multiple modules of LMS, ATS, PMS across various industry verticals
- Have been involved in effective customer engagement. Setting in right client expectations to avoid any future conflicts post closures.
- Part of workshops conducted for prospects in solutioning the system as per their requirement and pushing it towards closures
- Involved in building collaterals, proposals, pricing and customer presentations.
- Have been part of setting up of POC and prospect engagement.
- Have brought in established prospects to the company fold as clients
- Plan sales strategies in response to market and competitors’ behavior.
- Work in sync with the product development team, and marketing team and develop sustainable and commercially viable products.
- Understand customer needs and make sales presentations. Liaise with the marketing team to undertake demand-generating activities such as trade shows or customer workshops.
- Build lasting relationships with customers.
- Prepare sales proposals and train other sales representatives from time to time.
- Planning of sales strategies, positioning in contrast to the competitors, and the demonstration of the business.
- Preparation of presentations about the products or services with all their values for the usage of the sales department. Creation of marketing concepts.
- Engagement with the customers and interpretation of their needs and derivation of advice for prospective products that are aligned with the customers’ demands.
- Actively support the dedicated customer team with solution advice, proposals, presentations, and other customer communications.
- Analyze and provides support to deal in the pipeline where needed.
- Travel extensively for client workshops and events as and when required.
Associate Manager- Strategic Alliances & Pre-Sales
Greytip Software Private Limited
Bangalore
2022.03 - 2022.11
- Developing and managing long-term relationships with partners in order to increase sales opportunities and customer loyalty
- Developing a Pre-Sales function with opportunity to input for the devising and delivery of Pre-Sales strategy in conjunction with Sales and Marketing management objectives
- To provide techno functional consultancy in support of enterprise sales at client discussions
- Through Interface and discussion to capture customer requirements and present the relevant solution via customer visits, presentations, and other follow up meetings
- Identify key revenue generating opportunities for products and services to enterprise customers through the Sales or Support team for the financial benefit of the organization
- Ensure clear adherence to a technical Pre-sales qualification process to ensure correct leveling and placement of opportunity leading to accurate quotation and excellent customer experience
- Assisting sales team in the qualification of customer needs and performing pre demo needs analysis
- Efficient in detailing the customer expectations to the delivery team
- Liaising with Product Managers to provide feedback from clients about product requirements
- Keeping abreast of market trends and product & competitor landscapes
Implementation Engineer
Greytip Software Pvt Ltd
Bangalore
2017.07 - 2022.02
- Analyze client given data and verify the feasibility in the application
- Providing solutions either through configurations or workarounds to address client specific requirements
- Prepare Project plan tracker, blueprint document and get sign off from client after project completion
- Configure the Payroll, Leave and Attendance software to address client requirement, port client data, provide user training and engage the client for further go ahead in taking up the support
- Preparing test cases and performing unit testing, functional testing so as to be in sync with client specifications
- Preparing effective interface test plans, conducting testing of the system, and maintaining records of all tests performed on client applications
- Port client data, process the payroll and verify the data with the client given data
- Executed database scripts in support of client systems using Microsoft SQL Server
- Guide clients on phone, email or remote support tools in using and deriving maximum value from the application
- Actively contribute to the continuous improvement in the areas of the implementation process, product and customer support
- Ensure the safe management of customer data and confidentiality
- Individual project ownership of a single largest prospect client of the company with exposure to risks and client management
- Management of sales lead and ensuring client go-live with minimum resource usage
- Completing team goals with high billable projects
- Have been working closely with the sales team as well for PSP clients thus acquiring sales process knowledge as well.
Education
High School -
St. Germain High School
2001.01 - 2011.01
Pre-University - undefined
St. Aloysius Pre-University College
2011.01 - 2013.01
Bachelors - Electronics and Communication Engineering
SEA College of Engineering and Technology
2013.01 - 2017.01
Skills
- API
- SAML
- SSO
- Business Development
- Sales Management
- Technical Proposals
- Presales Consulting
- Ability to understand frameworks for technology integrations
- Have been part of Bid Management, Developing Proposals, Technical Proposals
- Ability to manage multi-part projects with multiple stakeholders, driving them to completion
- Ability to provide Pre Sales Consulting, Pre Sales Activities
- Possessing excellent interpersonal skills to develop and maintain cooperative, beneficial and positive working and business relationships with key clients
- Ability to interpret industry trends and competitive information and develop strategies and tactics to respond to changes in the marketplace
- Ability to understand partnership models in a complex, changing industry and generate partnership ideas
- Outgoing/Extrovert personality thus helping me in a quick turnaround for any situation
- Building a healthy rapport with the partner in initial stages for smooth process flow
- An effective team player with good communication skillset Effective in handling client escalations
Accomplishments
- Have been awarded the Rising Star for completion of critical projects.
- Have been awarded as Best Performer consecutively for 2 years in a row at Greytip
- An active member of Toastmaster club which focuses on Public speaking skills and Human Interactions.
- Have been working as a President of the Toast Master club.
Affiliations
- Reading Autobiographies
- Watching Cricket and Playing Football
Languages
English
Advanced (C1)
Kannada
Beginner
Arabic
Beginner
Personal Information
- Father's Name: Syed Akram Pasha
- Mother's Name: Syeda Rehana Akram
- Date of birth: 05/15/94
- Nationality: Indian
- Marital status: Married
Declaration
I hereby declare that the information and facts stated above are true to the best of my knowledge.
Timeline
Associate Manager- Strategic Alliances & Pre-Sales
Greytip Software Private Limited
2022.03 - 2022.11
Implementation Engineer
Greytip Software Pvt Ltd
2017.07 - 2022.02
Bachelors - Electronics and Communication Engineering
SEA College of Engineering and Technology
2013.01 - 2017.01
Pre-University - undefined
St. Aloysius Pre-University College
2011.01 - 2013.01
High School -
St. Germain High School
2001.01 - 2011.01
Senior Manager- Solution Consultant & Sales
GREYTIP SOFTWARE DMCC - Dubai
04 2024 - Current
Manager - Pre Sales
ZingHR - CNERGYIS INFOTECH INDIA PRIVATE LIMITED
11 2022 - 03 2024