HANSABEN JANANI

• Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
• Delivered engaging sales presentations at industry events to attract potential customers and partners.
• Coordination with logistic to ensure timely delivery of orders
• Payment follow up and collection of outstanding dues from client
• Handlin customers post delivery complaints in coordination with QC and providing after sales service
• Meeting the customers to review the requirement suggest the best fit by showing the benefits of products over the competitors product and pricing

Achievements.

• Successfully established new customer accounts in Kuwait & UAE region
• Maintained a sound relationship wit all the customers

• Carried out day-to-day duties accurately and efficiently.
• Preparing of local purchase orders
• Monitoring minimum stock level
• Increasing profit margin on local purchase
• Providing best competitive price from the local suppliers to the sales persons in order to generate orders
• Sourcing and increasing number of suppliers
• Verified accounting records, following up outstanding transactions.
• Allocated bills and accounts in line with department strategy.
• Entered transactions into internal databases.
• Assisting accounts department in collection of payments by regularly interacting with the various client by providing necessary information for getting the payment on time.

• Tracked calls and sales data for insight into market trends.
• Generated leads through cold calling, resulting in increased sales opportunities.
• Resolved complaints swiftly with professionalism and empathy, improving brand reputation.
• Worked towards achieving individual monthly targets consistently without compromising on quality of service provided.
• Received incoming direct sales enquiries via phone, website, email and referral partners.
• Coordinated in-person visits with sales representatives to progress customer engagement.