Hany Roushdy
Bachelor Degree In Hotel Management
Dubai
Summary
Talented kitchen leader offer over 9 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills.
Overview
10
10
years of professional experience
Work History
Restaurant manager
Kfc at Americana group
01.2016 - Current
- Manage Delivery systems to ensure all Delivery KPIs are consistently met (Trade Zone Analysis, In store time, Peak Readiness Preparation)
- Maintain highest level of Food Safety Compliance and Local Health standards in the restaurants
- Maintain standard operating procedures consistently in terms of Receiving and Storing, Breading, Packing & Bagging for all products in the restaurant
- Ensures that all equipments are utilized as per standard; opening and closing procedures, preventive maintenance and proper daily use
- Maintain high level of safety and security in the restaurants using approved tools
- Uses all Business Skills tools
- Make each customer a “Happy Customer”
- Train and motivate team to exhibit 101% guest satisfaction
- Manage Labor Cost effectively, ensure optimum level is reached and monitored consistently
- Daily/Weekly & Monthly Inventory
- Review & Reconcile COG variances and take immediate action to ensure
- Food Cost is on optimum level
- Spot check cashier’s per shift
- Waste Management
- Employee Meals daily tracking
- Cleaning Materials Usage control
- Utilities Management
- Execute acute case action plan
- Recognize and celebrates team achievements
- Resolves Second line and Team members issues & concerns
- Build and maintain effective team work spirit
- Ensure pre – shift meeting is conducted to align team with updates or targets
Assistant manger Kfc
Americana group
01.2013 - 01.2016
- 3
- Sales at grand oasis hotel _Egypt
01.2012 - 01.2013
- 4 -waiter at stela di mare - Egypt .2011
Education
Bachelor degree -
Minia University
Skills
Interpersonal & presentation skillsEnthusiasticSocial skillsLeadership skillsTeam playerMotivationDedicationPerforming well under pressureFlexibility to perform various tasksAbility to apply academic knowledge to real life situationsTaking initiative and accepting responsibilities carefullyReady to learn anything and to any required trainingAccepting others opinions through listening and understandingL A NA GUAGESArabicEnglish
Food preparation and safety
Food plating and presentation
Recipes and menu planning
Marketing and advertising
Performance improvement
Business operations expertise
Staff Management
Staff Scheduling
Kitchen equipment operation and maintenance
Inventory control and record keeping
Cost-controls
Natural leader
Trained in performance and wage reviews
Passion for customer satisfaction
Point of Sale (POS) system operation
Food service background
Operations management
Budgeting
Timeline
Restaurant manager
Kfc at Americana group
01.2016 - Current
Assistant manger Kfc
Americana group
01.2013 - 01.2016
01.2012 - 01.2013
Bachelor degree -
Minia University