Hardeep Singh
Summary
Proven leader in pharmaceutical care and emergency response, I enhanced patient safety and medication adherence at Fortis Escorts Hospital by developing innovative training programs and streamlining inventory management. Expert in Pharmacy Law and Patient Counseling, my teamwork and effective communication skills led to a 20% improvement in operational efficiency. Dedicated Pharmacist offering a year of experience ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.
Overview
1
1
year of professional experience
Work History
First Aider
Al Basti & Muktha
02.2024 - Current
- Increased employee awareness of safety precautions through regular presentations on first aid best practices.
- Administered appropriate wound care techniques for various types of injuries, promoting faster healing and reducing complications.
- Reduced workplace injuries by conducting safety training sessions for employees.
- Collaborated with healthcare providers to ensure smooth transitions from onsite first aid care to hospital treatment as needed.
- Provided mental health support to individuals experiencing emotional distress after traumatic events, facilitating their recovery process.
- Maintained up-to-date knowledge of first aid procedures, ensuring the highest level of emergency care.
- Helped save lives by performing CPR and administering AEDs when necessary during cardiac arrest incidents.
- Ensured rapid response to emergencies by coordinating with security personnel and office staff during crisis situations.
- Developed strong relationships with coworkers, fostering trust and collaboration within the organization''s emergency response team structure.
- Enhanced patient recovery by providing timely and accurate first aid care during emergencies.
- Managed challenging situations calmly under pressure, prioritizing tasks efficiently while attending to multiple patients simultaneously.
- Delivered emotional support to patients and families.
- Assessed medical conditions of patients in pre-hospital settings.
- Administered CPR, oxygen and other life-saving medical treatments.
- Contributed to a safer work environment by regularly inspecting and replenishing first aid kits and supplies.
- Assisted in life-saving interventions by collaborating with emergency medical teams during critical situations.
- Improved overall response time by streamlining communication protocols between first responders and emergency services.
- Followed all safety protocols and took necessary precautions while providing care.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
- Conducted patient intake and triage procedures.
- Immobilized patient for placement on stretcher and ambulance transport.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Responded to 998 calls for medical emergencies.
Pharmacist
Fortis Escorts Hospital
01.2024 - 02.2024
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Maintained appropriate drug records and completed reports as necessary.
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Educated patients about possible drug interactions and gave special administration instructions.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Complied with pharmacy regulations to increase quality of health care and inhibit criminal abuse of drugs.
- Affixed correct labels to direct patients to correctly take medication as recommended by healthcare provider.
- Educated patients on medication, tools and equipment to promote patient-centered care and increase adherence to treatment.
- Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Evaluated drug therapy to drive appropriate medicine use.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
- Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.
- Provided education and support to reduce obesity, diabetes and heart disease.
- Counseled patients regarding proper intake of medications.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
Pharmacist Supervisor
Shree Ram Janta Pharmacy
04.2023 - 01.2024
- Enhanced patient education initiatives by developing user-friendly materials on medication usage and potential side effects.
- Played a key role in the development of departmental policies and procedures to ensure consistent quality of care across all pharmacy services.
- Managed a team of pharmacists and technicians, fostering a collaborative work environment for increased productivity.
- Streamlined inventory management systems for optimal stock levels, minimizing waste and ensuring timely availability of medications.
- Oversaw the implementation of new pharmacy technology solutions, leading to improved efficiency in prescription processing and order fulfillment.
- Developed strong relationships with vendors, negotiating favorable contracts for pricing discounts on bulk purchases while maintaining high-quality product standards.
- Managed the successful introduction of new drug therapies into the formulary system following thorough review of efficacy data.
- Established effective communication channels between pharmacy staff and other healthcare providers for seamless coordination of care.
- Implemented cost-saving measures within the pharmacy department by identifying efficiencies in procurement and resource utilization.
- Collaborated with healthcare professionals to develop personalized medication plans, optimizing therapeutic outcomes for patients.
- Implemented risk-management strategies within the pharmacy department to mitigate potential issues related to medication storage, handling, or dispensing.
- Provided mentorship to junior pharmacists by sharing expert knowledge on disease state management, drug interactions, dosing adjustments, and proper medication administration.
- Ensured accurate medication dispensing through rigorous quality control procedures, reducing errors and enhancing patient safety.
- Maintained up-to-date knowledge on emerging pharmaceutical research findings and regulatory changes impacting clinical practice guidelines.
- Improved patient outcomes by implementing efficient pharmacy processes and providing comprehensive medication management.
- Developed staff training programs to enhance team performance and ensure adherence to pharmaceutical best practices.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Counseled patients regarding proper intake of medications.
- Assisted other pharmacy staff with drug inventory, purchasing and receiving.
- Managed drug and supply inventories.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
- Hand counted controlled medications, measured liquids and reconstituted antibiotics.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
- Closely monitored department performance metrics.
Industrial Trainee
J.B.M.M. Civil Hospital,
06.2023 - 10.2023
- Enhanced product quality through rigorous testing procedures and data analysis, leading to higher customer satisfaction ratings.
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Supported team in industrial work completion, gaining experience in cross-functional positions and processes.
- Monitored and tracked team performance to identify and target deficiencies.
- Supported the implementation of new equipment installations, including machinery setup, calibration, and operator training.
- Conducted thorough quality inspections of finished products, ensuring adherence to company standards and customer satisfaction.
- Collaborated with cross-functional teams to optimize production processes, resulting in decreased waste and increased profitability.
- Repaired, cleaned and maintained equipment.
- Managed documentation related to standard operating procedures, ensuring accurate record keeping and easy access for employees.
- Participated in continuous improvement initiatives that led to enhanced operational performance and cost reductions.
- Prepared reports and technical documentation of day-to-day production processes.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Oversaw logistics and inventory management for storeroom.
- Educated patients on proper medication use and adherence, leading to improved health outcomes and decreased hospital readmissions.
- Trained pharmacy residents and interns on clinical care and medication dispensing.
- Improved patient outcomes by providing medication therapy management and comprehensive pharmaceutical care to diverse patient populations.
- Mentored pharmacy students and residents, fostering a supportive learning environment that promoted professional growth.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Served as a drug information resource for healthcare professionals, improving prescribing practices across the institution.
- Oversaw inventory management processes within the pharmacy department, ensuring accurate tracking of medications for regulatory compliance purposes.
- Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
Education
Diploma in Pharmacy - Pharmacy
GLOBAL GROUP OF INSTITUTES
Amritsar, India03.2023
+2 - SUPER-MEDICAL
THE PATHSHALA PUBLIC HIGH SCHOOL
Amritsar 02.2021
10th - Matric Examination
SACRED DALES PUBLIC HIGH SCHOOL
Amritsar 04.2019
Skills
- Pharmacy law knowledge
- Patient Counseling
- Drug utilization review
- Immunization Administration
- Medication Therapy Management
- Medication Management
- Pharmaceutical knowledge
- Staff Training and Development
- Teamwork and Collaboration
- Effective Communication
- Sales skills
- Decision-Making
- Problem-Solving
- Time management abilities
- Multitasking Ability
- Self Motivation
Reading books
I Do like to read books or novels in my free time on the daily basis. the encourage me to achieve or do more.
motivates me and makes me self confident.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Punjabi
Advanced (C1)
French
Beginner (A1)
Timeline
First Aider
Al Basti & Muktha
02.2024 - Current
Pharmacist
Fortis Escorts Hospital
01.2024 - 02.2024
Industrial Trainee
J.B.M.M. Civil Hospital,
06.2023 - 10.2023
Pharmacist Supervisor
Shree Ram Janta Pharmacy
04.2023 - 01.2024
Diploma in Pharmacy - Pharmacy
GLOBAL GROUP OF INSTITUTES
+2 - SUPER-MEDICAL
THE PATHSHALA PUBLIC HIGH SCHOOL
10th - Matric Examination
SACRED DALES PUBLIC HIGH SCHOOL
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