Hari Vysakh Iyer
Abu Dhabi
Summary
Results-driven professional with extensive experience in sales, marketing, and banking sectors. Proven ability to deliver innovative, cost-effective solutions that enhance corporate image and drive business growth. Skilled in relationship management, team leadership, and market analysis, leading to improved operational efficiency and performance. Seeking a leadership role in sales to leverage managerial expertise for organizational success and personal development.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work history
Head of sales
First Global Force Management Services
Abu Dhabi
2024.02 - Current
- Championed the execution of plans aligning with organizational goals.
- Cultivated a strong international market presence through strategic networking.
- Oversaw the management of profitability and compliance adherence.
- Led development of innovative sales processes that enhanced operational efficiency.
- Orchestrated strategic initiatives to promote cards personal loans and auto loans.
- Provided leadership for successful team performance.
Sales Manager - RAK Bank Cards and Loans
Finmart Financial Services LLC
Abu Dhabi
2023.05 - 2024.01
- Recruited, Trained and effectively managed 4 teams
- Planned and managed daily operations of team to meet the set targets
- To solve customer complaints within the TAT
- To increase revenue by producing phenomenal numbers
- Identify new sectors and companies for Business Penetrations
- Closely monitoring the daily sales and constantly improving overall submissions
Sales Manager
Billion Bees Forex International
Dubai
2022.03 - 2023.03
- Develop and execute strategic plans to achieve sales targets.
- Create and communicate sales goals and ensure C-level executives are informed on the progress of those goals.
- Build and maintain long-lasting strong relationships with customers while partnering with them to better understand their business objectives and needs.
- Understand industry specific trends and landscapes.
- Effectively communicate value propositions through presentations and proposals.
- Report on forces that shift strategic directions of accounts and tactical budgets.
Preferred Relationship Manager
HDFC Bank
Trivandrum, Kerala
2021.03 - 2022.03
- Responsible for managing High Net worth Individuals and corporates portfolios with book sizes above the threshold.
- Handling portfolio of five billion which includes Two hundred ten Groups and Five forty customers part of imperia program and three billion (CASA and TD) as part of the preferred program.
- Achieving the revenue targets and targets assigned in terms of acquiring, enhancing and upgrading the HNW relationships (Qualitative and Quantitative Parameters).
- Contact Management: - Utilize customer relationship management system to provide targeted sales opportunities and proactively sell to current and potential customers. Maintain high levels of interaction and engagement with current and potential High Net worth individual (HNW) customers of the bank, both resident and non-resident.
- Holistic Financial Management: - Financial Planning, Plan execution &Review, Investment services (Fixed income, Mutual Funds, Equity structured, International Investment), Cross Selling Cards, Forex, Banks own Asset &Liability Products, Risk Advisory (Life &Non-life), Demat Services, facilitating trading accounts, etc.
- Manage Relationship Banking: - Responsible for ensuring production of revenue levels and adherence to the Annual Operating Plans, through investment product sales and customer relationship management.
- Professional Education Programs, internal & external training programs & maintenance of mandatory professional certifications.
- Closely coordinate with various departments for resolving service queries within the specified TAT. Ensure client retention by providing strategic investment recommendations & ensuring service level satisfaction.
- Participate & perform regular review meetings, preparing daily & monthly reports and MIS.
- Help the Branch in meeting the MTD as well as YTD numbers in NR accounts, TD, TPP, CASA Value (both NAV & CIB), branch profitability etc.
- Daily Interaction and strict follow up with the respective Channels for conversion of assetcases.
- Regular updates on the business numbers, values for the Branches.
Area Sales Manager –Multi Products /Consumer Banking Group (Loans /credit cards / Mortgage)
Abu Dhabi Commercial Bank
Abu Dhabi
2015.03 - 2020.08
- Currently focusing in 3 sectors – Education, Healthcare and Companies with corporate banking relationship
- Managing a team of 3 Team Leaders and 18 DSAs.
- Maintaining the quality service by establishing and implementing the organization standards
- Planning and implementing the sales plans/forecasting in line with the budgeted sales targets -425 million loan & 18000 cards Per Annum
- Responsible for fostering banks image by collaborating with the customers, community organizations and employees whilst enforcing ethical business practices
- Monitoring the performance of sales team and preparing the sales reports
- Maintaining the sales volume, costing and product mix and determining the critical success factors
- Developing sales & marketing schemes to drive the sales development for the bank
- Driving the financial and strategic growth of the company
- Accomplishing subsidiary objectives by establishing the plans, budgets and resulting measurements; allocating resources and reviewing progress
- Selecting, recruiting, training the sales team members to ensure the sales target are accordance to the bank policy and budget
- Managing substantial issues that affect the processes of the bank
- Reviewing and directing the portfolio performance done by the team
- Achievements
- Ranked No.1 in Loans Acquisition and Cards Embossing, Mortgage for 2017,2018,2019.
- Won the International Contest to Austria in 2017.
- Groomed my team leaders to reach in top ranking pan UAE
Territory Sales Manager
First Gulf Bank
Abu Dhabi, U.A.E
2012.01 - 2015.02
- Recruited, trained and effectively managed 5 seventeen members team.
- Planned and managed daily operation of the team to meet desired targets
- Acted as the communication channel between Frontlines and Management
- Planned, prepared the presentations to the clients and ensured client needs are satisfied
- Explored and identified business opportunities through networking, research and evaluated the sales prospects
- Recommendations for product and process development based on sales feedback and analysis of the same
- Conducted team meeting to update and guide regarding the new policies and procedures
- Liaised with Head of Sales in developing the effective negotiation strategies
- Encouraged the team members and communicated for the team goals
- To solve customer complaints within a span of 24 hrs.
- To feed with panoply of business ideas, techniques and launch different products in the market.
- To increase Bank's Portfolio hence resulting in higher revenues.
- Achievements
- Ranked No.1 Territory Manager in 2014,2013.2012 embossed cards.
- Ranked Number in Revenue Generation (BT/QC).
- Ranked as No:1 BDM for 2008,2011.
Business Development Manager
First Gulf Bank
Abu Dhabi, U.A.E
2008.03 - 2011.12
Sales Officer
First Gulf Bank
Abu Dhabi, U.A.E
2006.08 - 2008.02
Asst Team Leader -Consumer Banking
ABN AMRO Bank
Abu Dhabi, U.A.E
2004.03 - 2006.08
- Planning executing and achieving sales targets and objectives.
- Listing the potential companies for corporate deals.
- Constantly exploring new avenues for expanding business potential all over U.A.E.
- Meeting varied customer profiles and converting them to potential business.
- Executing leads into sales.
- Reporting sales figures to the business manager on a daily basis.
- Visiting the existing customers and discussing problems/solutions required to be taken accordingly, promoting a healthy and cordial relationship between the client and the bank.
- Keeping up the motto of commitment and quality with a strong follow up and necessary feedback.
- Closely monitoring the daily sales and constantly improving the overall submission rate.
- Coordinating with the credit division at Dubai for tracking and delivery of service ensured, with total customer loyalty programs and offers aimed towards customer satisfaction and increasing the ABN AMRO market share in the expanse.
- Achievements:
- Among the Top five for year 2005 for embossed cards
- Promoted as Asst Team Leader in 2006.
Asst. Manager (Sales)
CITI BANK - Invest One (An affiliate of Citi Corp)(HNI)
Delhi
2003.04 - 2004.02
- Nominated for Noida branch, to take care of Citi one & Citi Gold accounts. (HNI)
- Daily analysis of retention numbers, drilling down by product any by geography, adding key inputs for retention of customers. Recognized and Rewarded for outstanding performance by the management for designing and implementing customer loyalty programs.
- Preparing weekly Retention MIS for the management.
- Assigned special task for supervising, improving the process and working of “Support” Division. Closely monitoring the backend functioning of the division and improving the overall operations undertaken by individuals.
- Meeting customers, Developing Relationship and retaining them by providing new upgrades offers and schemes.
- Co-coordinating and distributing the various Incentives Schemes launched for the customer to all the branches.
- Regular interaction with varied customer profiles-all fields of life.
- Handling customer Queries and sending the necessary communications.
- Assisting the Business Manager on day to day basis.
- Maintaining customer database, usage an input for designing customer loyalty programs.
Sales Executive (part time)
HDFC BANK
Trivandrum, Kerala
2000.07 - 2000.12
- Mobilizing, Business Premium Accounts, Current A/C, Saving A/C, and NRE Accounts Payrolls.
Education
Masters in Business Administration - MBA
Nagpur University
2001.01 - 2003.01
Graduate in Commerce - undefined
Kerala University
1998.01 - 2001.01
Skills
- Relationship Management
- Portfolio Management
- Marketing strategies
- Business Development Management
- Sales Management
- Cost control
- Strategic planning
- Process optimization
- Performance reviews
- Goal attainment
- Revenue Management
- Strong sales skills
- Operations management
- Time Management
- Managerial Skills
- Global business leadership
- Inventory Management
- Business Acumen
- Innovation
- Problem solving
Personal Information
English
Malayalam
Tamil
Hindi
References
References will be shared upon request
Projects Rendered
HDFC Bank - SWOT analysis of New Generation Banks., ICICI Bank - Marketing Campaign for Bank@Campus, UTI Bank (Axis Bank) - Finding a suitable place for ATM
Accomplishments
- Recruited, trained and formed a sales team at very early stage of the unit
- Developed and executed sales forecast system whilst played an important role for recommending the major policy changes, resulting in the company’s expansion
- Enhanced the customer base and proposed the improvements plans for the betterment of the organization
- Improved clients attention by successfully generating concepts for sales contests
- Participated for the pricing exercise in comparison with the market trends
Training & Skills
- Diploma in Computer Applications (DCA)
- Attended “Advanced Supervisory Skills” training programme conducted by Meirc Training
- Attended “Behavioural Competencies” training programme conducted by Bankers Academy
- Attended “Leadership skills” training conducted by Bankers Academy-First Gulf Bank
- Attended ”Communication Skills” training conducted by Bankers Academy-First Gulf Bank
- Attended “Interviewing Skills” conducted by Spearhead Training in 2008 –First Gulf Bank
- Attended “Managing your Team Success “by Bankers Academy in First Gulf Bank
References
References available upon request.
Timeline
Head of sales
First Global Force Management Services
2024.02 - Current
Sales Manager - RAK Bank Cards and Loans
Finmart Financial Services LLC
2023.05 - 2024.01
Sales Manager
Billion Bees Forex International
2022.03 - 2023.03
Preferred Relationship Manager
HDFC Bank
2021.03 - 2022.03
Area Sales Manager –Multi Products /Consumer Banking Group (Loans /credit cards / Mortgage)
Abu Dhabi Commercial Bank
2015.03 - 2020.08
Territory Sales Manager
First Gulf Bank
2012.01 - 2015.02
Business Development Manager
First Gulf Bank
2008.03 - 2011.12
Sales Officer
First Gulf Bank
2006.08 - 2008.02
Asst Team Leader -Consumer Banking
ABN AMRO Bank
2004.03 - 2006.08
Asst. Manager (Sales)
CITI BANK - Invest One (An affiliate of Citi Corp)(HNI)
2003.04 - 2004.02
Masters in Business Administration - MBA
Nagpur University
2001.01 - 2003.01
Sales Executive (part time)
HDFC BANK
2000.07 - 2000.12
Graduate in Commerce - undefined
Kerala University
1998.01 - 2001.01