Harikrishnan H V
Abudhabi,United Arab Emirates
Summary
Ambitious sales assistant skilled in working with specialized products. Drive sales through exceptional merchandising displays and strong product knowledge. Answers customer questions and demonstrates products to close sales.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Sales Assocaite
Alshaya International LLC
Abu Dhabi, United Arab Emirates
10.2021 - Current
- Updated product labelling and pricing to reflect discounts and offers.
- Explained product benefits maximising customer engagement while driving sales.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Recommended merchandise based on exact customer needs, improving sales conversion rates.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Escalated complex complaints to managers for assistance.
Assistant loss prevention manager
Majid Al Futtaim Hypermarkets LLC
Sharjah, United Arab Emirates
11.2020 - 10.2022
- Employed reporting tools to report security incidents in line with policy and procedures.
- Protected visitors, customers and staff from verbal and physical abuse.
- Advised middle management and stakeholders on security matters through regular updates.
- Implemented local crime reduction strategies, resulting in fewer incidents of shoplifting.
- Monitored alarms and systems to maintain safety and security of merchandise and staff within property.
- Conducted internal investigations to gather evidence and inform future practices.
- Prevented difficult situations from escalating through calm and professional control.
- Conducted daily physical hazard inspections per company policy and health and safety regulations.
- Monitored CCTV for cases of internal and external theft.
Security supervisor
Professional Security Systems & Al Jaber security
Ras al-Khaimah, United Arab Emirates
12.2015 - 10.2020
- Read and interpreted Standard Operating Procedures (SOP)s, post orders and reports.
- Oversaw reliable security operations with strong leadership and planning.
- Liaised with emergency services to facilitate prompt medical and legal responses.
- Analysed CCTV to track thefts and compiled incident reports.
- Delivered first class customer service while maintaining professionalism.
- Clearly conveyed important messages and key information during handovers to security personnel.
- Monitored and patrolled on-site areas to serve as visible deterrence.
- Communicated security incidents, issues and policy violations with on-site team to execute appropriate action.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Created hazard-free environment by reporting on building damage and irregularities.
- Collaborated with security teams and emergency services to resolve urgent situations.
- Worked in security control room to continuously monitor CCTV feeds.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
Education
Bachelor of Science - Mathematics
Sree Narayana College
Chathannoor, Kollam, Kerala, India, 06.2006 - 03.2009
Skills
- Visual merchandising
- Customer service
- Superb time management
- Results-orientated
- Loss prevention
- Money handling
- Product promotions
- Retail merchandising expertise
Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Tamil
Intermediate
Certification
- IOSH - Institution of Occupational Safety and Health (Cert No: 771262)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you can dream it, you can do it.
Walt Disney
Timeline
Sales Assocaite
Alshaya International LLC
10.2021 - Current
Assistant loss prevention manager
Majid Al Futtaim Hypermarkets LLC
11.2020 - 10.2022
Security supervisor
Professional Security Systems & Al Jaber security
12.2015 - 10.2020
Bachelor of Science - Mathematics
Sree Narayana College
06.2006 - 03.2009
- IOSH - Institution of Occupational Safety and Health (Cert No: 771262)
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