Haris Ahmad
Dubai,United Arab Emirates
Summary
Demonstrates strong knowledge of hospitality standards and hotel policies, ensuring compliance and operational efficiency. Skilled in fire safety awareness and adept at prioritising tasks to enhance productivity. Committed to leveraging skills in a dynamic hospitality environment to drive excellence and guest satisfaction.
Energetic housekeeper for high-end hotel chain offering outstanding communication and social skills. Competent problem-solver who thrives in team-focused and solitary work environments.
Overview
7
7
years of professional experience
4025
4025
years of post-secondary education
1
1
Certification
Work history
Room attendant
Excelsior hotel Al rigga Dubai
Dubai, UAE
07.2023 - 09.2025
- Provided detailed room service for the comfort of guests.
- Ensured safety protocols adherence, contributing towards a safe environment for guests and staff alike.
- Vacated rooms inspected thoroughly before releasing them back into inventory; prevented future complaints.
- Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
- Expertly operated cleaning equipment to fulfil time targets.
- Addressed guests' problems and fulfilled special requests.
- Identified cleaning efficiencies to reduce average room preparation times.
- Resolved guest queries in line with service standards and protocols.
- Completed smooth housekeeping with exceptional planning and quality assurance.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Delivered outstanding service to boost customer retention and referrals.
- Removed used towels and bedding, replaced with new and reset spaces to professional standards.
- Kept floors clean with regular sweeping, vacuuming and mopping.
Room attendant
la verda suites and villas dubai marina
Dubai, UAE
03.2019 - 05.2022
- Maintained cleanliness of hotel rooms to improve guest satisfaction.
- Used eco-friendly cleaning supplies consistently; promoted sustainable practices within the hotel.
- Prepared trolleys efficiently each morning, ensuring readiness for shift start.
- Followed stringent standard operating procedures whilst cleaning and servicing rooms; improved quality control measures.
- Coordinated with front desk staff for efficient room allocation and preparation.
- Provided detailed room service for the comfort of guests.
- Checked mini-bars daily, restocking as required for seamless guest experience.
- Demonstrated excellent attention to detail whilst preparing rooms for new arrivals.
- Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
- Improved customer experience with attentively addressing their needs.
- Managed lost property cases effectively by following proper procedures; enhanced trust factor among guests.
- Trained new room attendants on company policies and cleaning procedures.
- Secured guest rooms after performing housekeeping services.
- Enhanced ambience in guest rooms, creating a comfortable environment.
Education
B.A. - Arts
University of Peshawar
Peshawar, PakistanF.A. - Arts
Peshawar Cambridge Degree College
Peshawar, PakistanS.S.C. - Arts
Superior Model School & Iqra Academy
Peshawar, PakistanSkills
- Office Automation (MS Word, MS Excel, MS Power Point and Outlook Internet Surfing, IDS Next, FBM, Emails etc)
- Fire safety awareness
- Knowledge in hospitality standards
- Knowledge of hotel policies
- Able to prioritise tasks
- Reliable dependability
Languages
Proficiency in English
Advanced
Urdu
Advanced
Hindi
Advanced
Hobbies
Exercising and healthcare, Photography, Reading.Traveling
Affiliations
- reading
- traveling
- social explosuring
Certification
Fire And Safety Training
First aid Training
Timeline
Room attendant
Excelsior hotel Al rigga Dubai
07.2023 - 09.2025
Room attendant
la verda suites and villas dubai marina
03.2019 - 05.2022
F.A. - Arts
Peshawar Cambridge Degree College
B.A. - Arts
University of Peshawar
S.S.C. - Arts
Superior Model School & Iqra Academy