HARIS P.A
IT Assistant Manager
Dubai
Summary
- Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Insightful Information Technology Manager with 13 years of IT leadership experience including oversight of infrastructure, application and IT support . Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
13
13
years of professional experience
Work History
IT EXPERT
ALLDAY RETAIL LLC
DUBAI
02.2021 - Current
- Analyze the current business flows and suggest any modifications
- Installing, configuring, testing, and maintaining operating systems, application software, hardware, and system management tools Responsible for the site inspection and investigation in any case related to existing infrastructure Communication with suppliers, IT coordinators, and other IT teams will help to achieve high system availability
- Prepare assessments of software or hardware and suggest improvements for upgrades or enhancements
- Examine the way the company is now managed and make any necessary improvements
- To examine reported events and provide users with solutions that will allow them to start working as quickly as possible Improve and standardize management reporting for our leadership teams Install and Configure SQL Server and monitor database performance
- Installing, configuring, testing, and maintaining operating systems, application software, hardware, and system management tools Maintaining close communication with developers to add features and reports to software
- Answer user inquiries regarding computer software or hardware operation to resolve problems
- Monitoring and updating Online Applications
- Remote administration of POS admin & clients, Local and Network printer support, Back office support in SAP for updating data in POS clients & other devices
- Monitor employee’s overtime claims by reviewing documents and attendance; substantiating documentation; requesting legal counsel review
- Coordinating with the payroll team during the payroll processing, Leave, Gratuity, and maintaining records
- Monitored and maintained the Attendance software (C# and SQL Server - For More than 2000 employees punching records)
- User support and training of Software for the Management, Buying, Accounts, Receiving, and
- Sales teams
- Recording, maintaining, and monitoring attendance to ensure employee punctuality
- Done windows phone 7 mobile application projects for US clients Works include Analysis, Design, Coding, and testing Track milestones and timelines and ensure all risks are mitigated in a timely manner Designing, developing testing & configuring for a custom pre-authenticated scenario Analyzing data and conducting compatibility and quality assurance testing.
Senior IT Analyst
Bismi Group Enterprises
Cochin
01.2019 - 01.2019
IT Incharge
Modern Bakery
10.2015 - 05.2018
- General Trading - Leading FMCG (Foods) Company in UAE.
SAP and IT Support Engineer
Lulu Group International Abu Dhabi
07.2011 - 07.2015
Programmer Analyst
SYSTALENT Software Solutions
Cochin
08.2010 - 07.2011
Education
Master of Computer Application (MCA) - undefined
M.G University
Bachelor of Electronics - Computer Hardware
M.G University
Skills
SQL Serverundefined
Additional Information
Valid UAE Driving license.
Nationality : Indian
Timeline
IT EXPERT
ALLDAY RETAIL LLC
02.2021 - Current
Senior IT Analyst
Bismi Group Enterprises
01.2019 - 01.2019
IT Incharge
Modern Bakery
10.2015 - 05.2018
SAP and IT Support Engineer
Lulu Group International Abu Dhabi
07.2011 - 07.2015
Programmer Analyst
SYSTALENT Software Solutions
08.2010 - 07.2011
Master of Computer Application (MCA) - undefined
M.G University
Bachelor of Electronics - Computer Hardware
M.G University
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