HARISANKAR S.R
Dubai
Summary
Experienced management professional with 16+ years of experience within hospitality and aviation industry. Keenly interested to broaden accrued management skills towards professional advancement and career growth. Track record of successful staff training, adherence with catering standards and policies, commitment to work and satisfying guests' needs. Dedicated team leader, who can bring to the business: additional professionalism, productive ideas, enthusiasm and out of the box thinking packed with practical experience. Possess excellent communication, interpersonal, time management, problem solving and decision making skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Inventory Planning Supervisor
Arabesque Aviation DWC LlC
03.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Planning, forecast and allocation of catering equipments based on aircraft schedule and menu cycle to hub and outstations.
- Oversaw daily catering operations and communication.
- Plan and design catering galley plans and equipment loading plans.
- Assist on menu presentation for network stations.
- Create and communicate galley plans, equipment loading plans, standard uplift & menu plans for VIP charter operation.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handling departmental and outstation enquiries, resolve issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Duty Officer
Muthoot Skychef Inflight Catering
05.2021 - 12.2022
- Accountabilities related to preparation/scheduling of work or actions which need to be completed. Reviewing and reporting performance.
- Coordinates between airside and landside operations to optimize the deployment of staffing resource, that is most cost efficient and delivers a full dispatch to aircraft on time
- Responsible for the development of the supervisory team.
- Supports the Senior Duty Officer and Operations Manager in establishing current and future resource requirement by evaluating operational improvements or risk mitigation as and when required
- Accountabilities connected to managing the ‘execution’ of the work and ensuring adequate performance levels to ensure the ‘work gets done’ on time, to quality and safety standards and within cost.
- oversaw the accuracy and timeliness of service delivery for all flights during the shift by monitoring supervisory activities, maintaining the provided KPI’s relating to staff performance
Cabin Logistics and Inventory Officer
Etihad Airways
03.2015 - 11.2020
- Responsible for Airline Catering Inventory Management & logistics support
- Handling SAP inventory system for network catering stock distribution
- Network catering warehouse audits
- Monthly Stock distribution to HUB & Network stations
- Consolidating stock reports and monthly inventory report
- Planning, assigning and direction of all warehouse staff in receiving, stocking, pick/pack and shipment of product
- Maintaining storage area by organizing floor space; adhering to storage design principles; recommending
- Goods receiving and goods issue from SAP on daily and monthly basis
- Monitoring FIFO for perishable food items
- Maintaining safety stocks and create purchase order
- Validating departmental orders with usage and forecast
- Interacting with Network caterers frequently for inventory performance and compliance
- Involved in Product selection and packing trials
- Cost reduction analysis with Storage review, product review and reduction, shipment review
- Co-ordinate with Airline Warehouse and Logistic team for stock distribution
- SAP and manual inventory report review for financial approval
- Working with Engineering for Fleet galley planning and galley Weight report
- Successfully completed outstation catering startups in international facilities like AMS/VCE/HKG/SIN/HYD/PER/LHR
- Involved in number of challenging projects - First Plastic free flight, Royal Charter operations, new aircraft arrival plans
- Handled special galley planning projects during Covid restrictions
- Involved in number of new airline product implementations and loading process
- Handled UAE Royal charter catering galley plans
- Conducted onsite audits with network catering contractors.
Catering Operations Executive
Etihad Airways
07.2010 - 02.2015
- Responsible for the over-all management of all phases of catering / food service operation
- Coordinating with third-party Suppliers for catering arrangements outside EY network
- Inspects food service equipment to ensure safe and proper operation
- Coordinates catering activities and prepares daily reports for Operation Manager
- Ensuring the Hygiene System has been followed
- Effective planning and decision making in an event of operational emergencies, prepare action plan and direct changes
- Random checks on food trucks on arrival for quality, conformance to approved brands, expiry dates etc
- And regular inspection all food supplies and checks the conditions of dry store, cold store and chillier
- Planning Menus and Meal uplifts to adhoc, Charter flights and Freighters and Supporting the Menu Specification workload, communicating Menu Specification updates to all outstation caterers
- Conducts special investigations into complaints about the quality of food or services, and reports findings and recommendation to contractor for corrective action
- Certify invoices to verify catering uplifts and other supplies are in accordance with catering uplift schedules
- Supporting cost control and savings by reducing meal wastage budgets by ensuring adequate number of meals loaded as per catering ordered
- Confirm retrieval of safe food if possible from one flight to another in case of disruption or Aircraft change to reduce EY cost
- Taking lead in on-going recycling process in order to generate catering savings
- Co-ordinating with Operation Manager for forecasting the requirement for food, manpower and equipment's for the operational requirements
- Recommending in equipment selection, budget and purchases
- Monitoring food service activities to ensure that food produced is professionally delivered.
Equipment Team Supervisor
Abu Dhabi In-flight Catering
12.2007 - 06.2010
- Direct reporting to Section Head
- Planning and assisting preparation of galley plans and equipment plans
- Handling VIP charter flight Equipment's
- Preparing monthly and annual Inventory
- Planning and follow up of day to day work schedule.
Flight Catering Supervisor
Muthoot Sky Chef, In Flight Catering
01.2007 - 09.2007
- Direct reporting to Duty Officer
- Supervision and preparation of the flight till its departure
- Checking the catering estimates and follows the updated catering figures
- Preparing catering orders, additional orders and catering checklist
- Maintaining the temperature of the food catered within the acceptable limits until it reaches the aircraft
- Marshalling the catering uplift, supervise in loading and offloading secure lock on all trolleys and containers and handover to cabin crew
- Ensuring Instructions in Airside Ramp Safety Manual are strictly followed.
Front Office Executive
Nikkis Nest, Ayurvedic Beach Resort
07.2006 - 12.2006
- Performing all check-in and check-out tasks
- Managing online and phone reservations
- Maintain updated records of bookings and payments
- Handle and resolve guest complaints.
Education
Diploma in International Hotel management -
Munnar Catering College
Kerala, IndiaBachelor of Commerce (Grade-F) -
Kerala University
Kerala, IndiaSkills
- Adept in SAP Inventory system, MS Office Suite, Internet & E-mail Applications
- Adept in Jotform inventory management system
- Maintaining liaison with important Stake Holders / supervising large groups of people, multi-tasking and forming relationships with users to ascertain desired services; follow up to ensure the quality of food, and services are provided as per contract specification
- Middle Management Experience
- Frequent Goal Achiever
- Problem Solving & Job Complexity
- Key challenge is motivating staff and developing teamwork within a very culturally diverse workforce
- Strongly customer service oriented, and applies good planning and delivery skills
- Self- starter, proactive with sound judgement and possesses planning skills for strategic business development
- Exceptionally positive attitude, willingness to learn and like to use knowledge and initiative to resolve all challenges
- Refined planning and organizational skills that balance work, team support and adhoc responsibilities in a timely and professional manner
- Needs to be challenged to develop my Potential Further, interested in Additional Responsibility and challenging New Opportunity Seeking enough opportunity to learn every moment and contribute the learnt concepts to the organization work process and procedures
Professional Development
- Supervisory Management Skills Training (Spearhead Training Academy)
- Person in Charge Level 3 Food safety training (Approved by Dubai Municipality)
- Level 3 Award in Supervising Food safety in Catering (Highfield Awarding Body)
- Level 2 Award in Food Safety in Catering (Chartered Institute of Environmental Health)
- Corporate Security Awareness Program (Online Training)
- Safety management Systems (Online Training)
Personal Qualifications
- Diploma in International Hotel management, Munnar Catering College, Kerala, India
- Bachelor of Commerce (Grade-F), Kerala university, Kerala, India
Personal Information
- Passport Number: P1066228
- Date of Birth: 05/20/85
- Gender: Male
- Nationality: Indian
- Driving License: 2660967 (UAE)
- Marital Status: Married
Certification
- Supervisory management skills training (Spearhead Training Academy)
- Person in charge level 3 food safety training (Approved by Dubai Municipality)
- Level 3 award in supervising food safety in catering (Highfield Awarding Body)
- Level 2 award in food safety in catering (Chartered Institute of Environmental Health)
- Corporate security awareness program (Online training)
- Safety management systems (Online training)
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Malayalam
Bilingual or Proficient (C2)
Timeline
Inventory Planning Supervisor
Arabesque Aviation DWC LlC
03.2024 - Current
Duty Officer
Muthoot Skychef Inflight Catering
05.2021 - 12.2022
Cabin Logistics and Inventory Officer
Etihad Airways
03.2015 - 11.2020
Catering Operations Executive
Etihad Airways
07.2010 - 02.2015
Equipment Team Supervisor
Abu Dhabi In-flight Catering
12.2007 - 06.2010
Flight Catering Supervisor
Muthoot Sky Chef, In Flight Catering
01.2007 - 09.2007
Front Office Executive
Nikkis Nest, Ayurvedic Beach Resort
07.2006 - 12.2006
Diploma in International Hotel management -
Munnar Catering College
Bachelor of Commerce (Grade-F) -
Kerala University
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