HARIT KASHYAP DESAI
Abu Dhabi
Summary
Dynamic and highly skilled professional with diverse experience in the hospitality industry. Proven track record in restaurant management, customer satisfaction, team leadership, and operational efficiency. Adept at driving sales growth, managing backend operations, and delivering superior service. Strong expertise in procurement, logistics, and financial management, with a hands-on approach to problem-solving. Committed to delivering exceptional guest experiences while optimizing operational costs and ensuring smooth day-to-day functioning.
Overview
2
2
years of professional experience
Work History
RESTAURANT SHIFT MANAGER
PAPA JOHN'S, PJP INVESTMENTS (UAE)
07.2023 - Current
- Led daily operations, ensuring efficient team management and operational performance.
- Supervised procurement activities, achieving a 15% reduction in inventory costs.
- Enhanced customer satisfaction scores by 20% through consistent staff training and process improvements.
- Managed backend operations and daily accounting functions, ensuring timely invoicing and financial accuracy.
- Spearheaded sales & marketing initiatives, contributing to a 10% increase in monthly sales.
- Successfully ensured compliance with health and safety regulations, maintaining high hygiene standards.
GENERAL MANAGER
ART OF TANDOOR RESTAURANT
05.2023 - 02.2024
- Managed all aspects of restaurant operations, including staffing, procurement, customer service, and financial oversight.
- Increased restaurant revenue by 25% through targeted promotions and effective cost control measures.
- Streamlined supplier relationships, reducing procurement costs by 12%.
- Implemented customer feedback programs, improving guest satisfaction ratings by 30%.
Education
Bachelor of Science - Hospitality Studies & Catering Technology
Atharva College of Hotel Management & Catering Technology
Mumbai01.2021
Higher Secondary Certificate - undefined
CBSE Board
01.2019
Secondary School Certificate - undefined
CBSE Board
01.2017
Skills
- Restaurant & Hotel Operations Management
- Procurement & Vendor Management
- Team Leadership & Staff Development
- Customer Satisfaction & Client Relations
- Inventory & Cost Control
- Backend Operations & Accounts Management
- Event Coordination & Logistics
FREELANCE EXPERIENCE
- Member of Logistics Team at One Plus Music Festival in Taj Lands’ End [ November 2019]
- Member of Logistics Team at JW Marriott
- Part of Production Team at Seven Steps Event
- Assistant Manager at Food and Beverage Team in The Wedding Shows
- Restaurant Management at Foodaholic.
Timeline
RESTAURANT SHIFT MANAGER
PAPA JOHN'S, PJP INVESTMENTS (UAE)
07.2023 - Current
GENERAL MANAGER
ART OF TANDOOR RESTAURANT
05.2023 - 02.2024
Bachelor of Science - Hospitality Studies & Catering Technology
Atharva College of Hotel Management & Catering Technology
Higher Secondary Certificate - undefined
CBSE Board
Secondary School Certificate - undefined
CBSE Board
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