Well-organized professional equipped with varied experiences in administrative roles. Energetic, results-oriented team-player eager to bring strong administrative skills to growing company in need of top-level support. Proficient in English language and excellent in E mail composing.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Receptionist
Electra Power Electro Mechanical LLC
Abu Dhabi, UAE
09.2022 - 11.2022
Answered and helped resolve enquiries from clients, vendors and general public.
Reduced waiting times through effective time and resource management.
Kept reception area clean and neat to give visitors positive impression of the company.
Answered telephone calls, compiling detailed notes and promptly forwarding as required.
Collected and distributed incoming mail, employing strict confidentiality throughout.
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Provided clerical support to company employees, including copying, faxing and file management.
Client Relationship Officer
True Path International Group LLC
Abu Dhabi, UAE
02.2022 - 06.2022
Scheduling client meetings and attend the discussion.
Vacancy analysis.
Screening of candidates as requirements.
Documentation.
File management.
Administrative Assistant
ST. Joseph's College
Kannur, Kerala, India
06.2017 - 11.2021
Took detailed minutes at meetings following instructions from senior team members.
Provided printing, photocopying scanning support to different departments.
Kept files organised and up-to-date for accurate record-keeping purposes.
Drafted documents and reports for management review.
Called maintenance team to perform repairs and inspections on office equipment.
Scheduled meetings, conferences and appointments.
Arranged supplies, documents and spaces for meetings.
Typed and proofread documents produced by other staff members.
Screened phone calls and routed callers to appropriate parties.
Received, sorted and distributed incoming mail.
Facilitate interview, examination and valuation arrangements.
HR Assistant
Wadihuda Group of Institutions
Kannur, Kerala, India
07.2016 - 05.2017
Supported successful company recruitment and resourcing through headhunting, outreaching, interviewing and hiring.
Handled employee enquiries and complaints, escalating issues to managers when needed.
Ran payroll processes and updated employee benefits details.
Promoted positive company culture and values through training initiatives.
Conducted employment and compliance checks.
Worked with department managers to implement best practice strategies for employees.
Understood importance of strict confidentiality at all times and handled confidential personal information.
Maintained and updated employee files and records.
Assisted in developing new HR initiatives, projects and procedures.
Communicated courteously, confidently and clearly at all levels across organisation.
Office Assistant
Our College- Off Campus Center (MG University)
Kannur, Kerala, India
06.2014 - 03.2015
Greeted guests with warmth and professionalism.
Responded promptly to telephone enquiries related to course, fee and study materials etc.
Received and screened high-volume internal and external communications, calls and email.
Maintained office files for reliable reference, including electronic and hard copies.
Organised and maintain office common areas.
Kept inventory of office supplies and ordered new items when necessary.
Assisted in onboarding new hires to help with smooth integration into company culture.
Arranged meetings by reserving rooms and making arrangements for snacks.
Education
Master of Business Administration - HR and Marketing
Institute of Co- operative Management
India
09.2011 - 10.2013
Bachelor of Business Management - Organizational Behavior, Business Economics, Marketing, Advertisement
Sree Narayana College
India
07.2006 - 03.2009
Skills
MS Office proficiency
Fast typing speed
Multitasking and prioritization
Positive, Tactful and "can achieve" attitude
Integrity, Credibility and Adaptability
Excellent communication, Team work, & Leadership Skills
Organization and efficiency
Punctual
Languages
English
Fluent
Hindi
Upper intermediate
Malayalam
Native
Timeline
Receptionist
Electra Power Electro Mechanical LLC
09.2022 - 11.2022
Client Relationship Officer
True Path International Group LLC
02.2022 - 06.2022
Administrative Assistant
ST. Joseph's College
06.2017 - 11.2021
HR Assistant
Wadihuda Group of Institutions
07.2016 - 05.2017
Office Assistant
Our College- Off Campus Center (MG University)
06.2014 - 03.2015
Master of Business Administration - HR and Marketing
Institute of Co- operative Management
09.2011 - 10.2013
Bachelor of Business Management - Organizational Behavior, Business Economics, Marketing, Advertisement
Sree Narayana College
07.2006 - 03.2009
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