Harjeev Kohli
Dubai,DU
Summary
Dynamic individual with hands-on experience and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
15
15
years of professional experience
Work History
Senior Solution Architect
Help AG
09.2023 - Current
- Worked closely with sales team on understanding customer requirements, promoting products and delivering sales support.
- Expert in handling BFSI sector and other named accounts
- Cultivated and maintained strong relationships with customers to ensure a positive customer experience.
- Helped team implement successful sales strategies for complex engineering projects.
- Wrote detailed technical documentation for company products.
- Utilized creative problem-solving skills to overcome technical challenges in the sales process.
- Collaborated with cross-functional teams to deliver successful product implementations.
- Wrote and updated sales and service contracts upon awarding of the project.
- Led white-boarding sessions and worked independently to map requirements to valid use cases that highlighted product capabilities.
- Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings.
- Facilitated functional and technical discovery sessions with team members, customers, potential customers and vendors.
- Communicated complex sales and engineering concepts to prospective users clearly and with constant customer focus.
- Built relationships through exceptional client service delivery and maintained productive networks to support business development.
- Developed and managed complex sales programs and project structures, schedules, budgets and resource plans.
- Gained extensive knowledge of products and services to provide best-in-class sales engineering solutions.
- Helped customers improve results by recommending changes focused on lowering costs, increasing production, or adding new functionality.
- Presented technical presentations to clients to explain product features and benefits.
- Responded to specific customer requests, including RFP responses and industry-specific solutions.
Solution Architect
CybelAngel
06.2022 - 08.2023
- Guided and influenced existing partners on recommended upgrades and enhancements to integrated solutions.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Worked closely with product teams to define and prioritize partner feature requests
- Presented roadmap and technology infrastructure to customers, demonstrating deep familiarity with APIs, platform infrastructure, security and integration capabilities.
- Created strong relationships with key decision makers as trusted consultant of various CXO personas.
Solution Architect
Help AG
05.2015 - 06.2022
- Liaised with assigned accounts to foster relationship development.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Gained customer acceptance by demonstrating operations improvements.
- Identified and supported resale opportunities to achieve sales plans.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Senior Engineer
AT&T Communication Services
06.2012 - 04.2015
- Developed and maintained company-wide security solutions.
- Handling configuration changes on Juniper SSG and Netscreen Series, SRX series, F5 Load Balancers ,Bluecoat Proxy SG and Director,NSM and other network security devices
- Core function of the of my profile revolves around managing day to day operations which include change management and incident management globally for firewall, load balancer, proxies
System Engineer
Infosys Ltd.
05.2010 - 04.2012
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Conducted end user reviews for modified and new systems.
- Maintained stability, integrity and efficient operation of Juniper systems supporting organizational functions.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed root cause analysis of reported issues to enact corrections.
- Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
- Met with team personnel to share details of discovered issues and recurrent custom complaints.
Education
MBA -
Hult International Business School
Dubai,UAE08-2025
Bachelor of Science - Electronics And Communications
Guru Gobind Singh Indraprastha University
Delhi,India06-2010
Skills
- Systems integration
- Proposal development
- Product demonstration
- Industry expertise
- Competitive analysis
- Customer relationship building
- Sales team collaboration
- RFP development
- Field consulting
- Presentation skills
- Communication skills
- Persuasive
Timeline
Senior Solution Architect
Help AG
09.2023 - Current
Solution Architect
CybelAngel
06.2022 - 08.2023
Solution Architect
Help AG
05.2015 - 06.2022
Senior Engineer
AT&T Communication Services
06.2012 - 04.2015
System Engineer
Infosys Ltd.
05.2010 - 04.2012
MBA -
Hult International Business School
Bachelor of Science - Electronics And Communications
Guru Gobind Singh Indraprastha University
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