Harold Jon Castro
Dubai,Phillipines
Summary
Hardworking and dependable professional with experience in hospitality, office support, and client services. Experienced in serving guests, maintaining hotel operations, and managing office tasks. Known for being organized, adaptable, and collaborative, with a strong commitment to providing excellent service and supporting teams efficiently.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work history
Virtual Assistant
Loebach Consulting
Manila, Philippines
2021.12 - 2025.12
- Managed calendar scheduling, emails, document preparation, and basic automation.
- Performed data entry and organized client files efficiently.
- Supported client operations to ensure smooth workflow.
Office Assistant
KEC International Limited
Manila, Philippines
2019.10 - 2021.11
- Filed, organized, and maintained office records and documents.
- Performed data entry and updated client information and spreadsheets.
- Scheduled meetings, appointments, and managed calendars for executives.
- Handled emails responding to inquiries and forwarding messages.
- Assisted colleagues with daily office tasks and report preparation.
- Maintained office organization, ensuring supplies, files, and equipment were ready and accessible.
Waiter
Sky Deck View Restaurant
Manila, Philippines
2018.05 - 2019.09
- Provided friendly and professional service to guests, ensuring a positive dining experience.
- Took and served food and beverage orders accurately.
- Maintained cleanliness and organization of tables and dining areas.
Housekeeping attendant
The Bayleaf Hotel
Manila, Philippines
2017.02 - 2018.04
- Cleaned and prepared guest rooms and hotel areas according to standards.
- Replaced linens, towels, and restocked guest room supplies.
- Reported maintenance issues and ensured high hygiene standards.
Sales & Collection Representative
Fundline Finance Corporation
Manila, Philippines
2015.10 - 2016.12
- Visited clients every day to collect payments and keep good relationships
- Helped clients understand loan options and shared company services
- Built good relationships with clients to earn trust and encourage repeat business
Assistant Coordinator
Culinaria Manpower Agency
Manila, Philippines
2013.08 - 2015.09
- Helped with employee documents and made sure company rules were followed
- Worked with clients and teams to help with staffing needs
- Assisted with onboarding and helped new employees get used to the workplace
Education
Bachelor of Arts - Mass Communication
New Era University
Manila, Philippines 2009.03 - 2013.04
Skills
- Customer Support & Guest Relations
- Housekeeping & Food Service
- Office Support & Data Entry
- Calendar & Email Management
- Teamwork & Collaboration
- Time Management & Organization
Languages
English
Intermediate
Filipino - Tagalog
Native
Timeline
Virtual Assistant
Loebach Consulting
2021.12 - 2025.12
Office Assistant
KEC International Limited
2019.10 - 2021.11
Waiter
Sky Deck View Restaurant
2018.05 - 2019.09
Housekeeping attendant
The Bayleaf Hotel
2017.02 - 2018.04
Sales & Collection Representative
Fundline Finance Corporation
2015.10 - 2016.12
Assistant Coordinator
Culinaria Manpower Agency
2013.08 - 2015.09
Bachelor of Arts - Mass Communication
New Era University
2009.03 - 2013.04