Harris Dela Cruz

• Directed full warehouse operations, including receiving, storage, and distribution, maintaining 95–97% on-time order fulfillment.

• Managed stock levels and conducted cycle counts, reducing inventory errors by 5–10%.
• Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
• Assigned daily tasks and trained warehouse staff, contributing to a 10% increase in team productivity.
• Assisted in implementing ERP-based inventory management systems, streamlining operations and improving accuracy.
• Monitored compliance with OSHA regulations and company procedures for safety compliance
• Kept detailed records of inventories and merchandise inventory transactions.
• Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
• Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
• Developed strong relationships with suppliers to secure timely deliveries and maintain adequate inventory levels.
• Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
• Monitored progress of tasks to provide feedback for improvement.

• Provide accounting and clerical support to the accounting department
• Type accurately, prepare and maintain accounting documents and records
• Validate and match company database record (TABS) and IATA Billing and Settlement Plan (BSP)
• Reconcile accounts in a timely manner
• Follow-up travel consultant for unreported booking documents
• Provide assistance and support to company personnel
• Research, track and restore accounting or documentation problems and discrepancies
• Provide invoices to clients in a monthly basis
• Validate sale/refund authenticity through IATA Billing and Settlement Plan (BSP) for Debit/Credit Note generation
• Inform management and compile reports/summaries on activity areas
• Function in accordance with established standards, procedures, and applicable laws • Work closely with travel agents and management to support overall business
operations.
• Participate in team meetings to provide insights on financial performance.
• Assist in monthly and annual closing processes.
• Prepare financial statements and reports for management review.
• Address client inquiries regarding billing, payments, and account statements.
• Ability to work independently and collaboratively in Work-From-Home (Covid 2020) Working Environment

• Facilitate the shipping of products from one destination to another
• Arrange transportation, schedule staff, and orchestrate deliveries to meet customer demand with little to no delay
• Receives products and coordinates delivery
• Prepares loads for shipment
• Take steps to avoid quality control issues
• Make sure the warehouse capacity is kept at optimal levels
• Manages activities throughout the order fulfilment and transportation cycle to make sure established deadlines are met
• Oversees inventory of goods and vehicles
• Continually reviews freight costs, transportation rates, and/or the prices of raw materials to keep costs down where possible

• Supervised warehouse operations by managing employees during shifts.
• Supervised shipping and receiving, distribution and workplace safety.
• Used warehouse management software (ERP) to reconcile daily inventory.
• Maintained high levels of accuracy in daily operations.
• Oversaw inventory control levels and verified compliance with storage and organization processes.
• Operated warehouse material handling equipment correctly to move loads.
• Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
• Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
• Supervised team of helpers, laborers and material movers to efficiently complete tasks.
• Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
• Evaluated team performance and provided feedback on areas requiring improvement.
• Monitored production levels and implemented measures to increase output.
• Monitored progress of tasks to provide feedback for improvement.