Love to listen music
Harsh Khodiar
Customer Support Representative
Dubai,
Summary
Confident multi-tasker with two years of experience engaging with customers to solve support queries and build excellent client relationships. Highly organized with keen eye to maintain multiple streams of work simultaneously.
Overview
6
6
years of post-secondary education
3
3
Languages
Work History
Customer Onboarding & Support Executive
eZee Technosys Pvt. Ltd.
8 2022 - Current
- Facilitating the smooth onboarding experience for new clients by configuring software and providing adequate product training
- Respond to customer inquiries and issues via phone or email in a professional and efficient manner
- Provide timely and accurate information to resolve customer queries and concerns
- Offer assistance with product information, troubleshooting, and technical support as needed.
Advanced Stock Trader
Independent
9 2020 - 3 2022
- During the COVID-19 pandemic, I discovered the stock market and found it fascinating. Since then, I have been investing regularly and continue to dedicating time to learn more about it.
- Later, I also explored cryptocurrency. I have developed a good understanding of technical analysis and have a decent grasp of fundamental concepts too.
Education
Bachelor in Interior Design (B.I.D) - Interior Design
Sarvajanik University
Surat, India 06.2016 - 05.2020
Higher secondary school certificate - undefined
H.M.B Sardar High School
06.2013 - 05.2015
Skills
Quick learner
Communication skills
Interpersonal skills
Customer Service
Problem-Solving
Technical Support
Multitasking
Proficient in software like MsOffice
Accomplishments
Received 1st People's Choice Award for designing a river bridge in UNI International Architectural Competition., 03/2020, https://uni.xyz/projects/the-vayu-bridge-desc-free-spirit-happy-l
Projects
Residential and Commercial, 09/2019, 05/2022, Designed and executed six residential projects and four commercial projects including salon, an office for chartered accountant, gym and an optics store.
Interests
Learn to cook and experiment with new recipes
Love to analyze technical charts of stocks and cryptocurrencies
Timeline
Bachelor in Interior Design (B.I.D) - Interior Design
Sarvajanik University
06.2016 - 05.2020
Higher secondary school certificate - undefined
H.M.B Sardar High School
06.2013 - 05.2015
Customer Onboarding & Support Executive
eZee Technosys Pvt. Ltd.
8 2022 - Current
Advanced Stock Trader
Independent
9 2020 - 3 2022