Harsha Rao
Dubai
Summary
Dedicated Tourism professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
Work History
Director
Destination Experience Middle East Tourism LLC
02.2021 - Current
- Developed high-performing team for DMC by providing mentorship, guidance, and opportunities for professional growth.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
National Head - MICE
Goomo Orbit India Pvt. Ltd / Goomo.com
06.2019 - 08.2020
- Managed diverse team of 45 professionals, providing guidance, mentorship, and career development opportunities.
- Represent business unit and organization in variety of Forums, trade shows and Familiarization Trips
- Led successful marketing campaigns to drive brand awareness and generate new business opportunities.
- Oversaw financial management activities including budgeting, forecasting, analysis, reporting to ensure fiscal responsibility and profitability.
Regional Manager MICE - North India
JTB India Private Ltd
11.2016 - 03.2019
- Boosted regional sales to 30 Crores, by implementing targeted marketing strategies and fostering strong client relationships.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Developed vendor network of contacts to drive down costs and increase revenues.
Senior Manager
KUONI Business Travel & SOTC Travel Services Pvt. Ltd
10.2012 - 06.2016
- Established strong relationships with clients, ensuring long-term partnerships and repeat business.
- Consistently met or exceeded annual performance targets of 15 Crores set by senior leadership.
- Evaluated vendor offerings critically to select most appropriate partners for delivering desired results at optimal costs.
Assistant Manager Sales - MICE
Thomas Cook India Ltd
04.2010 - 09.2012
- Accurate reporting of forecasts.
- Relationship management with corporate and internal stake holders to ensure achievement of targets of 6 Crores.
- Travel with corporate for execution of projects and inspection to finalize products.
Cruise Sales Counsellor
Tirun Travel Marketing - Royal Caribbean Cruises
09.2005 - 03.2010
- Product presentations to direct customers and training travel agents to ensure sales of product to right customers.
- Responsible for B2B sales to 300 Travel agencies for Cruise line in New Delhi to generate 300 Bookings.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Postgraduate Diploma - Tourism Management
IITTM, New Delhi
New Delhi, India03.2005
Bachelor of Business Management -
SDM College of Business Management
Mangalore, India01.2004
PRE UNIVERSITY -
Department of Pre-University, Karnataka
Mangalore, India01.2001
SSLC -
Karnataka Secondary Education Examination Board
Mangalore, India01.1999
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Budget Management
- Contract and Vendor Management
- Business Development
- Crisis Management
- Relationship Building
- Performance Evaluation and Monitoring
Other Than Work
- Adventure Seeker: Motor Bikes & more
- Social Work
- Foodie who loves to travel
- Family Time
- Big Social Circle
Personal Information
Title: SALES, BUSINESS DEVELOPMENT & COMMERCIAL PROFESSIONAL
Timeline
Director
Destination Experience Middle East Tourism LLC
02.2021 - Current
National Head - MICE
Goomo Orbit India Pvt. Ltd / Goomo.com
06.2019 - 08.2020
Regional Manager MICE - North India
JTB India Private Ltd
11.2016 - 03.2019
Senior Manager
KUONI Business Travel & SOTC Travel Services Pvt. Ltd
10.2012 - 06.2016
Assistant Manager Sales - MICE
Thomas Cook India Ltd
04.2010 - 09.2012
Cruise Sales Counsellor
Tirun Travel Marketing - Royal Caribbean Cruises
09.2005 - 03.2010
Postgraduate Diploma - Tourism Management
IITTM, New Delhi
Bachelor of Business Management -
SDM College of Business Management
PRE UNIVERSITY -
Department of Pre-University, Karnataka
SSLC -
Karnataka Secondary Education Examination Board
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