Harsh Vardhan Singh Krishnawat
Summary
Skilled senior professional, with over 12 years of experience in B2C and B2B e-commerce, including the travel industry. Throughout my career, I have excelled in sales and operations and have achieved notable success in driving growth in targeted markets through the implementation of key projects.
One of my key strengths is my ability to lead and develop top-performing business development & sales teams. I am an effective communicator with management and possess strong leadership skills that have been instrumental in the success of my past endeavors.
My specialties include strategic planning, business and sales operations, go-to-market execution, market and business development, partnership and alliances, key account management, team training and development, budgeting and forecasting, scaling for growth, commercial strategy, and talent management.
Overview
5
5
years of professional experience
Work History
Global Sales and Partnership Director
Lokalee.app
12.2022 - Current
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Implemented systems and procedures to increase sales.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Organized promotional events and interacted with community to increase sales volume.
- Communicated product quality and market comparisons by creating sales presentations.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
Senior Manager - Business Development (MEA)
Klook
04.2022 - 08.2022
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Taught consultative selling techniques to new and existing staff members to build expertise.
- Led team of 5 team members to deliver monthly targets - Business operations, partnership
including commercial and strategic that drove demand team efforts to drive visibility needs for product and origin guidance for better
conversion.( improved by 40%.)Drove MoM growth 20% TTV With 65% growth YOY. - Created new product offering for B2C to drive exclusive wins (4).
- Ownership: Accountable for vertical performance and overall revenue. Created strategic territory
plans and testing of new ideals to efficiently maximize sales opportunities - Acquisition: Acquired a diverse range of large size/ key account merchants across different
industries, from key accounts to local players in a scalable way. Support onboarding of products
and coordinate with merchants, operations, content, finance, and quality control teams.
Account management: Cultivated relationships with partners, business strengths and brand value to suppliers, merchant success plans for long term partnership. - Optimization: pricing, inventory, content, exclusive privileges, maintained at market
leading position at all times. - Coordination: Collaborate with various functions in company globally - marketing , supplier operations, customer services, finance legal to minimize risk.
- Market Intelligence: Provided market leaders with relevant information on identifying market trends
and competitor updates. - Operations: Supported and trained new joiners in team on tools and processes
Leadership: Built and lead strong Business Development team in region to deliver tangible results.
Skills: Contract Terms · Reporting · Interpersonal Skills · Relationship Building · Coaching · Customer Service · P&L Management · Business Administration · Sales Management · Advertising Sales · Teamwork · Skill Development · Sales Planning · C Level Management · Data Analysis · Team Leadership · Relationship Development · Sales Performance · Strategic Thinking · Revenue & Profit Growth · Project Management · Key Accounts · Market Planning · International Sales · Analysis · Hospitality Management · Sales
Senior Area Manager - Partner Programs (EMEA)
Agoda
10.2018 - 03.2022
- Cultivated culture of open communication, collaboration and shared accountability for business success.
- Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans.
- Recognized and rewarded performance to motivate continued success.
- Supported site management to empower front-line associates with skills and knowledge to carry out day-to-day assignments.
- Held responsibility for EMEA (Europe , Middle East and Africa) for all products and new initiatives,
including product rollout , BD team training , scaling new business ideas. Portfolio size
$750 Million (TTV- Y2019). - Looked at challenges faced by AOR and created a POC tested successfully in 11 countries and is
now global rolled product generating positive cash flows ($ 11million as net revenue). - Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
- Coach and develop team leaders to effectively manage sales teams and drive business
performance. Experiment with growth initiatives through implementation of A/B testing,
measurement, and analysis that drove continued growth across business areas by partnering with first-line management on revised approaches to customer service, sales and operational leadership.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue. - Monitored sales team performance, analyzed sales data and reported information to VP and
Country Directors with recommendations on plan of action. - Achieved established KPI for company, regional team and individual performance through
teamwork and focus on customers. - Increased product revenue 54% L2Y and 219% YoY in2021 while handling a portfolio of
Europe, Middle east & Africa. Held responsibility for EMEA (Europe , Middle East and Africa) for all products and new initiatives, including product rollout , BD team training , scaling new business ideas. - Skills: Contract Terms · Reporting · Interpersonal Skills · Relationship Building · Coaching · Customer Service · P&L Management · Business Administration · Sales Management · Advertising Sales · Teamwork · Skill Development · Sales Planning · C Level Management · Data Analysis · Team Leadership · Relationship Development · Sales Performance · Strategic Thinking · Revenue & Profit Growth · Project Management · Key Accounts · Market Planning · International Sales · Analysis · Hospitality Management · Sales
Education
Bachelor of Science - Hotel Management
Institute of Hotel Management
Ahmedabad , India 06.2005
Skills
- Stakeholder Communications
- Cross-Functional Collaboration
- Production Leadership
- Strategic Partnership
- Customer Satisfaction
- Negotiation
- Pipeline Management
- Business Intelligence and Analysis
- Salesforce Software
- Coaching and Mentoring
- Revenue and Profit Maximization
- Sales Training
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Urdu
Advanced (C1)
Timeline
Global Sales and Partnership Director
Lokalee.app
12.2022 - Current
Senior Manager - Business Development (MEA)
Klook
04.2022 - 08.2022
Senior Area Manager - Partner Programs (EMEA)
Agoda
10.2018 - 03.2022
Bachelor of Science - Hotel Management
Institute of Hotel Management
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