Operation Associate
● Review KYC information of applicants signing up for an account with Rain.
● Review Enhanced Due Diligence submissions.
● Respond to customer inquiries.
● Escalate suspicious activity to the AML Department.
● Create new policies and procedures and enhance existing ones when
needed.
● Reach out to customers to obtain additional information
● Respond to other departments inquiries
Role-specific experience and skills
● 0 - 3 years of related work experience, ideally in cryptocurrency exchange, fintech, or banking.
● Excellent command of professional written English & Arabic
● Flexible and able to work in shifts and during weekends / holidays.
● Interest in the cryptocurrency, finance, or technology field is a plus
● Knowledge in coding languages such as python or SQL is a plus