Friendly, adaptable & highly self-motivated personable management professional with versatile experience of 9 years as an Administrative Executive is able to serve on a team as a leader or member. Focused and self-driven when given independent work.
Overview
12
12
years of professional experience
Work history
Market Research Executive
Research Middle East
Dubai
03.2022 - Current
Working on a number of different projects at the same time (normally in different subject areas and with different teams)
Manage the team and business
Fieldwork management
Pay attention to detail and ensure that all project research needs are met and reflected in terms of revenue generated through the sales and sponsorship pipeline
Assisting in the coordination of all interviewing/research material (sample, questionnaire design/artwork/programming (CATI)/testing, outputs etc.)
Maintain client relationships by liaising effectively with clients on project-related information and progress updates/preparing weekly reports; measure to be set through review process
Learn and demonstrate high standards of client service
Built relationships with internal and external clients and acted as day-to-day contact for clients across several accounts
Abide by the quality excellence procedures and apply them effectively
Develop product knowledge and champion it
Keep abreast of current trends within market research, in order to develop personal skills/knowledge base
Conducted market and competitive research to identify emerging trends and customer needs
Administrative Executive
ATG (LTD) FZC
06.2012 - 12.2021
Maintain all labor contracts, Emirates ID, passport with visa copies and photos on the HR network and employee files
Assembled the training materials
Updated employee records upon completion of training modules
Travel arrangements, booked the flight, hotel and rental car
Maintained the passport files
Ensured corporate credit cards are current
Prepared expense reports on a timely basis
Assist employees in issuing and renewing family visas for their immediate dependents
Provide general PRO support to departments for any activity involving the local authorities, including responsibilities for business licenses, permissions etc
Assist the company and the employees with visa arrangements
Handled discrete information related to employee relations, changes in the organization, performances, appraisals, confidential information issues, and other sensitive hr-related matters
Acted as primary internal contact with all questions regarding benefits, payroll issues and employee status changes
Established positive working relationships with all levels of organizations (internal and external).
Education
BBA - Business Management
Global Learning
Intermediate - Commerce
Islamia Higher Secondry School
Matriculation - undefined
Islamia Higher Secondary School
Skills
Proficient in various research methods such as surveys, interviews, focus groups, and data analysis
Strong written and verbal communication skills for preparing reports and presentations
Efficient organization and prioritization of tasks to manage daily operations
Competence in using office software (eg, Microsoft Office Suite) and other relevant tools
Flexibility to adapt to changing priorities and unexpected situations
Working effectively with colleagues and contributing to a positive work environment
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