Hashen Dilshan
Dubai
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
2
2
years of professional experience
Work History
Bar Waiter
Anantara The Palm Dubai Spa & Resorts
2022.10 - Current
- Served alcoholic and non-alcoholic beverages in bar environment.
- Maintained clean and organized bar area.
- Anticipated guest needs and provided proactive service.
- Assisted with bartending duties during high-volume shifts.
- Answered customers' questions, recommended items, and recorded order information.
Food & Beverage Trainee
Turyaa
2022.02 - 2022.08
- Learned new materials, processes, and programs quickly.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Handled day-to-day customer or client questions via telephone or email.
Education
Tourism And Hotel Management
Aitken Spence Institute of Hotel Management
Galle Sri Lanka08.2021
Skills
- Dining Area Maintenance
- Payment Processing
- Tableside Service
- Relationship Management
- Food Station Setup
- Menu Recommendations
- Drink Preparation
- Beverage Service
- Upselling
- Food Safety Standards
Languages
English
Advanced (C1)
Timeline
Bar Waiter
Anantara The Palm Dubai Spa & Resorts
2022.10 - Current
Food & Beverage Trainee
Turyaa
2022.02 - 2022.08
Tourism And Hotel Management
Aitken Spence Institute of Hotel Management
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