Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hasina Bilal Mubarak Muhammed

Hasina Bilal Mubarak Muhammed

DUBAI

Summary

Seeking a job that will give me a experience and opportunity to grow and gain new skills, as well as being a productive part of society.

Overview

11
11
years of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Amer Services

customer service
DUBAI
12.2018 - 11.2023

Applying for new ,renew visa ,typing for domestic workers contract .

  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Gained strong leadership skills by managing projects from start to finish.

airport service agent & customer service

Emirates airline
01.2017 - 11.2018
  • Check in passengers , check passport visa, and other documents
  • Coordinate with international immigration services for passengers verification
  • Deal with passengers from multicultural background and VIPs
  • Assist passengers and answering their query
  • Welcoming & receiving passengers coming from other countries
  • Coordinating with airlines controller to check seat availability
  • Tag bags

Banking and Financial Studies

STUDENT
DUBAI
07.2017 - 09.2017
  • Cultivated interpersonal skills by building positive relationships with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Summer trainee

Emirates airline, Dnata Travel center
01.2014
  • Issuing international driving license
  • Booking hotels for VIP customers
  • Booking traveling tickets.

Office Executive-business support

JLL - Real estate consulting
Dubai, DIFC
02.2024 - Current
  • Negotiated with hotels to secure competitive employee reservation rates through face-to-face meetings.
  • Enhanced client and guest relationships by building strong rapport and engaging meaningfully, contributing to improved business relations.
  • Maintained a comprehensive and up-to-date database of guest check-ins, checkouts, and associated fees, facilitating accurate records and smooth transactions.
  • Addressed employee concerns promptly, implementing solutions to maintain high service standards and a positive work environment.
  • Handled email inquiries with efficiency, consistently meeting response time targets and delivering excellent customer service.

Education

High School Diploma -

ZABEEL HIGHT SCHOOL
DUBAI
06.2016 - 08.2017

Bachelor Of Business - And Human Resources Management

Hamdan Bin Mohammed E-University
Dubai
10.2024 - Current

Skills

Interpersonal Enjoy working independently and with groupsundefined

Timeline

Bachelor Of Business - And Human Resources Management

Hamdan Bin Mohammed E-University
10.2024 - Current

Office Executive-business support

JLL - Real estate consulting
02.2024 - Current

Amer Services

customer service
12.2018 - 11.2023

Banking and Financial Studies

STUDENT
07.2017 - 09.2017

airport service agent & customer service

Emirates airline
01.2017 - 11.2018

High School Diploma -

ZABEEL HIGHT SCHOOL
06.2016 - 08.2017

Summer trainee

Emirates airline, Dnata Travel center
01.2014
Hasina Bilal Mubarak Muhammed