Hassan Abououkal
Dubai,UAE
Summary
As a seasoned leader, I prioritize the overall profitability of the
business and strive to ensure the satisfaction of our guests,
engagement of our staff, and adherence to our company's
values. I achieve these goals by actively involving myself and
holding all team members accountable for their roles and
responsibilities.
With over 10 years of experience in leadership roles, my track
record as a decisive leader has enabled me to navigate
complex challenges and attain optimal outcomes,
establishing my reputation as a trustworthy and proficient
leader.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Operations manager
Unlock Holiday Homes
Dubai , UAE
10.2022 - Current
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- responsibilities of Branding, Online Presence, Recruitment, pre-opening budget, creation of sales plan and providing
leadership to the team, ensuring all activities are aligned with
long-term goals. - Creating the full eco system of the company's daily, monthly
and yearly operations, with 360-degree responsibility of the
health and well-being of the company and all its stake
holders. - Led teams to achieve business objectives on time and within budget constraints.
Operations manager
Mountain Gate Realty
Dubai , UAE
06.2022 - 10.2022
- Improved operational efficiency by streamlining processes and implementing strategic plans.
- Reduced overhead costs through efficient resource allocation and budget management.
- Led teams to achieve business objectives on time and within budget constraints.
- Managed inventory efficiently to minimise stockouts and overstock situations.
Executive Guest Experience Manager
bnbme Holiday Homes by hoteliers
Dubai , UAE
07.2019 - 06.2022
Assistant Guest Service Manager
St. Regis | Al Habtoor Polo
Dubai , UAE
11.2018 - 06.2019
Interim- Night Manager
Melia Desert Palm Resort
Dubai , UAE
01.2014 - 11.2018
Education
Bachelor of Arts and Education - Business
Faculty Of Education
EGYPT 08.2003 - 07.2007
Hotel Trainer - Business
InterContinental Hotels Group
Marsa Alam 11.2011 - 12.2011
Skills
- Operational strategy
- Holiday Homes Company Pre-Opening
- Operational Execution
- Hands on leadership
- Project management
- Building operational procedures
- Staff recruitment and development
- Data mining and analysis
- Decision making
- Communication
- Team Building
Languages
English
Fluent
Arabic
Native
Certification
- Craft Traning Certificate
- Dubai Driving License
Timeline
Operations manager
Unlock Holiday Homes
10.2022 - Current
Operations manager
Mountain Gate Realty
06.2022 - 10.2022
Executive Guest Experience Manager
bnbme Holiday Homes by hoteliers
07.2019 - 06.2022
Assistant Guest Service Manager
St. Regis | Al Habtoor Polo
11.2018 - 06.2019
Interim- Night Manager
Melia Desert Palm Resort
01.2014 - 11.2018
Hotel Trainer - Business
InterContinental Hotels Group
11.2011 - 12.2011
Bachelor of Arts and Education - Business
Faculty Of Education
08.2003 - 07.2007
- Craft Traning Certificate
- Dubai Driving License
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