
Detail-oriented Business Analyst with expertise in project management and process improvement, with 10 years of experience in the banking industry. Skilled in analyzing complex data sets and identifying areas for improvement. Proficient in Agile methodologies and experienced in leading cross-functional teams to deliver successful projects on time and within budget.
Client: National Bank of Fujairah
• Conducting detailed business analysis to identify opportunities for improvement.
• Collaborating with cross-functional teams to define and implement project plans.
• Playing a pivotal role in project management and overseeing successful project delivery.
• Analyzing financial data and trends to provide strategic insights.
• Improve business direction by prioritizing customers and implementing changes based on collected feedback.
• Conduct interviews with key business users to collect information on business processes and user requirements.
Client: Ras Al khaimah Bank
• Delivered RAKMore, RAKEmpower, RAKElite, RAKSelect and other customer engagement features such as RAKMoney Transfer, Wallet capability and Bill Payment offers for Rakbank UAE.
Nationality: Jordanian
Date of Birth: 14-04-1985
Marital Statu: Single
Hobbies: Travel, Research, Reading, Sport